Process Expert - Opportunity to Cash

Job Description

Are you looking at developing future leaders? Come join us at Siemens.

Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs.

Change the future with us

  • Experience with providing H/W & wiring support of electrical vehicle (EV) chargers.
  • Provide technical support to US/UK customers and clients through inbound and outbound calls
  • Conduct health check of electrical vehicle (EV) chargers, check log entries to find root cause of the issue.
  • Provide Weekly/Monthly reports on tickets/service requests worked
  • Write and submit timely reports on performance, targets and customer queries.

We don’t need superheroes, just super minds

  • Qualification B.E/B.TECH degree in Computer/Electronics/Electrical.
  • Experience of 2-4 yrs. of experience
  • Experience with providing H/W & wiring support.
  • Phone support experience with US/UK customers.
  • Analytical skill for logs troubleshooting.
  • Good Communication & socially confident.
  • Flexible to work in any shifts.
  • Customer oriented attitude with professionalism.
  • Strong multitasking, time management and target achieving skills.
  • Knowledge on Electric Vehicle and AC/DC chargers.
  • Commissioning of EV Chargers.
  • Curious to learn and integrate new technologies.
  • Salesforce experience

We’ve got quite a lot to offer. How about you?

This role is based in Bangalore. But you’ll also get to visit other locations in India and globe, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We’re Siemens. A collection of over 396,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us craft tomorrow.

Organization: Global Business Services

Company: Siemens Technology and Services Private Limited

Experience Level: Experienced Professional

Full / Part time: Full-time

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