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Renewal Coordinator - SE Zone - Smart Buildings - Norcross. GA

Job Description

Renewal Coordinator – Smart Buildings                                                       

Who designs your future? You do.

Are you looking for a career where you can showcase your technical aptitude and passion for problem solving to ensure your customers can work in a comfortable, safe, and energy-efficient environment? Then look to Siemens!

Join our team!  Recognized by Fortune as World’s Most Admired Companies 2022

Our Culture:  At Siemens, we live and foster an ownership culture, in which every employee takes personal responsibility for our company's success. We trust and empower our leaders to act as owners, direct their teams  and innovate to succeed. We communicate openly and honestly to learn from our failures and celebrate our successes. We recognize individual and team achievements frequently. We invest in our team members, offering a wide variety of internal and external development opportunities. 

What you will do for Siemens Smart Infrastructure:
Our Smart Buildings help to create efficient, safe, responsive and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve peoples’ lives. This position Coordinates the service agreement renewal process for contracts across your assigned area of responsibility, ensuring that all service agreements are renewed on time and that specified 120, 90, 60 and 30 day activities are completed.

Responsibilities:

·        Serve as the main point of contact for the renewal process.

·        Use standard tools and processes to renew service agreements on time (before they expire.)

·        Assigns and manages renewal activities at the 120, 90, 60 and 30 day milestones.

·        Coordinate with Sales and Operations.

·        Provide data for facilitation of renewal and Order Intake forecast meetings.

·        Secure signed contracts and Purchase Orders.

·        Promote all service capabilities to customers, as well as the benefits of converting 3 month and 1 year agreements to 3 or 5 year agreements. 

·        Oversee the release of billing blocks on renewed contracts.

Qualifications:

·        High school diploma or state-recognized GED required; Associate degree preferred

·        2 years of experience in service agreements renewals or service coordination in a service industry such as building automation, HVAC, fire alarm service, security system service, or fire/security monitoring

  • Excellent organizational and interpersonal skills needed
  • Ability to read and understand customer service contracts
  • Familiarity or experience with HVAC / Fire Alarm / Security systems preferred
  • Proficient in Microsoft Office and business software systems (i.e., SAP)
  • Good verbal and written communication skills in English
  • Qualified applicants must be legally authorized for employment in the United States

Benefits:

  • Competitive salary based on qualifications
  • Health, dental, and vision plans with options
  • Matching 401(k)
  • Competitive paid time off plan, holidays, and floating holidays
  • Paid parental leave
  • Company cell phone and laptop
  • Extensive product training and professional career development
  • Education and tuition reimbursement programs available
  • Overtime, on-call pay, and company uniform and vehicle for eligible positions

Where permitted by applicable law, Siemens may require employees to be fully vaccinated against COVID-19 based on job requirements, and in accordance with an accommodation based on legally protected reasons


Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, marital status, family responsibilities, pregnancy, genetic information, domestic partner status, disability, weight, height or AIDS/HIV status, protected veteran or military status, other categories protected by federal, state, or local law, and regardless of whether the qualified applicants are individuals with disabilities.

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Organization: Smart Infrastructure

Company: Siemens Industry, Inc.

Experience Level: Early Professional

Full / Part time: Full-time



Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here.

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