Site Operations Manager

Job Description

Siemens Logistics LLC is seeking an experienced Site Operations Manager with solid management, operations and leadership experience to lead our team at the Baltimore/Washington International Airport.


This position is responsible for the O&M of the Baggage Handling System (BHS) at Baltimore/Washington International Airport.  Siemens Logistics Customer Services division offers a wide portfolio, which includes maintenance services, process optimization, training, system upgrades and modifications throughout the life cycle of a material handling system. The Site Operations Manager is the key point of contact with our Airport and Airline Partners.  This role is critical in providing, establishing and building relationships with those partners.  The Site Operations Manager is  responsible for  the overall maintenance and operations for the BHS. This position is accountable for providing site leadership, team development, and direction to the maintenance team in order to achieve quality, safety, productivity goals, and to meet KPI’s and contractual obligations.

Essential Functions (Job Duties and Responsibilities):

  • Lead and set direction for team to complete needed preventative and corrective maintenance activities as required by scope of work.
  • Participate and take an active role in weekly, monthly and quarterly meeting with customers and customers’ agents to review performance
  • Ensure proper administration of all documentation related to safety, maintenance work orders, PMs & CMs, parts inventory, and labor hours.
  • Improve capability and capacity of maintenance personnel through ongoing mentoring and training.
  • Plan and manage resources to ensure the most cost effective execution by maintenance team.
  • Train, manage, and lead employee performance to insure continuous improvement.
  • Coordinate and collaborate with other departments to solve problems as needed and set plans for meeting Customer's goals.
  • Ensure a safe work environment for employees and certify that safe work practices are being consistently performed.
  • Develop, maintain, and enforce site specific policies and procedures including but not limited to: Communication plans, safety plans, contingency plans, attendance, quality control of craftsmanship, inventory management, training requirements, PLC code control (per TSA's guidelines).
  • Assist Airport in administering the spare parts allowance and provide support with audits of spare parts inventory.
  • Promote training initiatives
  • Generate standard operating procedures.
  • Conduct BHS failures root cause assessments.
  • Conduct ongoing BHS Assessments
  • Maintain current software licenses with Airport and vendors
  • Track and administer BHS parts warranty program
  • Provide written reports of any kind when requested by customer
  • Manage Site P&L to achieve budgetary cost and margin goals

Knowledge-Skills-Abilities (Competencies):

  • Strong customer interface and professional communication and presentation skills
  • Proven ability to establish and build strong customer relationships

Required Education and Experience:

  • Bachelor’s / Technical Degree and/or equivalent experience
  • Minimum 3+ years of experience with maintenance management and managing employees, leading, motivating, and mentoring teams
  • Experience with PLC’s software, a plus
  • Experience in industrial, commercial construction, or material handling/conveyor systems industries.
  • Experience adhering to and implementing customer contracts
  • Experience coordinating all HR functions including recruiting & hiring,  training, appraisals, employee recognition, etc.
  • Experience and proficient in Microsoft Office Suite; Word, Excel & PowerPoint
  • Proven track record of problem solving, taking on entrepreneurial challenges and simplifying  complex issues

Preferred Qualifications:

  • Bachelor’s Degree in Operations or Engineering preferred
  • Airport and/or Warehouse Operations experience
  • Conveyor services or material handling services experience

Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.


Organization: Portfolio Companies

Company: Siemens Logistics LLC

Experience Level: Experienced Professional

Full / Part time: Full-time

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

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