Overhaul Manager - Mobility Customer Service

Job Description

Rail systems must do one thing above all: run. With modern maintenance solutions – from diagnostics to data-based action recommendations, from quick delivery of replacement parts to strategically planned modernization – we ensure your systems' highest reliability and availability: 100% Railability. Good service means we are there for our partners and customers when they need us – and beyond. That is because we define ourselves by what we do. Every day, every hour, every minute. We help our customers move the world.

Siemens Mobility is seeking a qualified Overhaul Manager to work in Wilmington, DE. The individual selected for this position will lead Rolling Stock (Locomotives) Overhaul Programs and be responsible for providing and managing overhaul processes. The individual will be responsible for implementing the locomotive overhaul program, ensuring all identified overhaul and maintenance tasks are completed within the required timescales.

As the Overhaul Manager, you will:
  • Implement a comprehensive locomotive overhaul program for multiple fleets in line with the Rolling Stock maintenance regime to achieve service and budgetary targets.
  • Create and deliver agreed-upon specified documentation to support the Rolling Stock overhaul.
  • Ensure that all required maintenance facilities can carry out the work to ensure the overhaul plan is completed and within schedule.
  • Work closely with the customer to ensure that the overhaul schedule is understood and materials are on hand as needed per contract.
  • Work closely with the material logistics group to ensure the material is available at the right time.
  • Work closely with internal departments (TSSSA team and Engineering), keeping them informed or seeking input as the situation demands.
  • Track work in progress, financial execution, and work with partners to mitigate schedule risks.
  • Critically review the overhaul plans for the fleet, monitor and seek optimization opportunities for validation by engineering and relevant customer counterparts.
  • Develop relationships and processes with customers and materials logistics to ensure the performance and supply of the materials meet the requirements of the maintenance and overhaul operation.
  • Ensure vehicle configuration management is accurately maintained during overhaul.
  • Work with Quality Department to deliver the "Overhaul Quality Plan" parties during the overhaul.
To thrive in this role, you have:
  • Relevant experience with a minimum of five years experience in Rolling Stock maintenance or engineering position.
  • The ability to demonstrate an in-depth knowledge of Rolling Stock maintenance techniques, processes, and procedures also involving IT, planning systems, and maintenance management systems.
  • Previous experience in dealing with suppliers and commercially sensitive issues, preferably within the engineering/rail sector.
  • Bachelor's degree in engineering. Five years of relevant experience in a similar role may be substituted for a Bachelor's degree.
  • Customer Service skills, a concern for quality, strong leadership skills, and forward-thinking.
  • Knowledge and experience of Lean Management.
  • Experience using project planning software.
  • Experience in negotiating or assisting negotiations on significant contracts.
  • Strong presentation skills, both oral and written.
  • Ability to prepare and conduct presentations and meetings at all levels of organizations, both internally and externally.
Why you'll love working for Us:
  • Freedom and healthy work-life balance– Health, Dental, Vision Insurance, HSA/FSA, Commuter Benefits – starting Day 1
  • Solve the world's most significant problems – Be part of exciting and innovative projects.
  • Engaging, challenging, and fast-evolving, pioneering technological environment.
  • Competitive total rewards package.
  • Please contribute to our social responsibility initiatives focused on access to education, access to technology, sustaining communities, and positively impacting the community.
  • Opportunities to contribute your innovative ideas and get paid for them! Please take advantage of our Tuition Reimbursement program, Mentor Programs, and your development through online learning.
  • Employee perks and discounts in addition to our 401k match and generous Paid Time Off
  • Diversity and inclusivity focused – Just named on the Forbes 2022 Best Employers for Diversity list!

While we appreciate all applications, we advise that only candidates under consideration will be contacted.


Organization: Siemens Mobility

Company: Siemens Mobility, Inc

Experience Level: Mid-level Professional

Full / Part time: Full-time

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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