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Nationwide Installation Service Engineer

Job Description

Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare.  For everyone. Everywhere.

 

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as Installation Service Engineer.

 

Our global team: We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

 

Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world.  We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers

This is a role well suited to an ambitious professional, looking for the next step in their career. As an Installation Service Engineer, you will be responsible for:


Position Overview

The Installation Service Engineer, is a critical member of our national installation team; this is a field-based, customer-facing role that primarily calibrates Siemens imaging equipment at our customer sites. Our ISE's represent the "Face of Siemens" to the customer.

The Installation Service Technician reports to the Director, Customer Supply Chain of XP at Siemens-Healthineers.

 

Responsibilities

Start-up and calibration of XP installations; provide expert level installation support to field service organization; communicate and escalate technical issues and delays; keep installation projects on schedule; assure quality; evaluate room layout and installation quality of our mechanical install vendors; start-up in accordance with factory instructions and specifications; troubleshoot technical problems and repair out of box failures; correct vendor and factory errors and mistakes; order missing or damaged parts; provide feedback to vendors, factory, project management and planning; provide on-site installation training for field Customer Service Engineers.

Candidate should live in the Western, Central or Easter Zone near a major airport.

 

Required Knowledge/Skills, Education, and Experience

  • ·       Technical training or degree, associates or higher; minimum of 4 - 5 years of experience with X-ray system installation and service.
  • ·       Ability to travel overnight 100% of the time.
  • ·       End of the Quarter work requires “All-Hands-On-Deck” attitude to achieve business goals.
  • ·       Expert level troubleshooting skills and capable of evaluating room layout and site planning.
  • ·       Must be able to effectively set up and connect hospital networks to Siemens remote diagnostic SRS/RUH applications.
  • ·       Requires superb customer and communication skills.
  • ·       Must be organized, self-sufficient and capable of working with little or no supervision.
  • ·       Individual must possess a valid Driver's license in good standing.
  • ·       Individual must be at least 21 years of age in order to participate in the required Siemens vehicle plan.

 

Preferred Knowledge/Skills, Education, and Experience

  • ·       Ability to perform complex equipment installation, investigative tests, and repairs.
  • ·       Ability to perform complex product and service training to customers.
  • ·       Ability to maintain tools & parts inventory, schedules maintenance on tools, test equipment, etc., and completes documents required of all installations. 
  • ·       Ability to perform complex service or systems calls and interfaces with customer personnel to provide quality service and feedback on problem evaluation and resolution.
  • ·       Ability to perform assessment of complex product/equipment performance based on field support data and recommends modifications or improvements.
  • ·       Successfully demonstrates thorough/ advanced knowledge of a technical or specialty area.
  • ·       Generally, 4-5 years of successful experience in area of responsibility and successful demonstration of Key Responsibilities and Knowledge as presented above.

At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose:  To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.

Beware of Job Scams

Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers Career Site.  

If you want to join us in transforming the way healthcare is delivered, visit our career site at https://usa.healthcare.siemens.com/careers.

If you wish to find out more about the specific before applying, please visit: https://usa.healthcare.siemens.com/about.

As an equal-opportunity employer we are happy to consider applications from individuals with disabilities. 


Organization: Siemens Healthineers

Company: Siemens Medical Solutions USA, Inc.

Experience Level: Mid-level Professional

Full / Part time: Full-time



Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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