Senior Service Specialist – EV / TaaS / Electrical Services - Major US City

Job Description


Who We Are | Our Culture:

Siemens Smart Infrastructure connects energy systems and buildings to adapt and evolve the way we live and work through high-profile construction and infrastructure projects such as airports, pharmaceutical plants, data centers, stadiums, universities, military bases, and hospitals.

We live and foster an ownership culture, in which every employee takes personal responsibility for our company's success. We trust and empower our leaders to act as owners, direct their teams, and innovate to succeed. We communicate openly and honestly to learn from our failures and celebrate our successes. We recognize individual and team achievements frequently. We invest in our team members, offering a wide variety of internal and external development opportunities.


  • Lead basic to semi - complex installation and checkout of electric and electronic components for systems and service installed jobs and service agreements. Tasks are associated with maintenance and testing of switchgear/switchboard, motor controls, circuit breakers, panel boards, transformers, and surge protection devices. Responsible for vibration analysis and metering, battery maintenance and testing, power monitoring, power quality, and protective relay maintenance.
  • May need to install wiring and connect to the power source. Perform emergency troubleshooting of power distribution products and 3rd party equipment. Perform service upgrades, reconditioning, retrofits, etc. for its low-voltage power distribution products and systems.
  • Perform on-site technical and operational support in the design, development, installation and maintenance of equipment and systems of a complex nature. Perform site surveys to develop base or installation design plans.
  • Provide instructions to customer personnel regarding proper operations and routine inspections. Train customers to maintain and adjust equipment. Provide advice, training, and technical assistance to support staff and mentor lower-level employees. Complete and submit reports covering all job activity. Responsible for maintaining tools, test equipment, calibration items, etc.
  • May complete the planning and estimating of labor categories, rates, material dollar costs, and transportation expenses to complete proposals. Perform review of task plans, drawings, and installation schematics and provide guidance throughout the project duration.
  • Must be available to respond to emergency and relief assignments.


  • High school diploma or state-recognized GED; Associate degree preferred
  • Experienced in electrical testing, troubleshooting & repair of electrical control circuits
  • Experienced with primary current injection testing, resistance testing, dielectric testing, and thermal scans on medium and low voltage electrical systems
  • Experienced at utilizing electrical test sets to perform AC and DC High Potential testing, Transformer Turns Ratio testing, Transformer Power Factor testing and other power system tests practices and procedures
  • Skilled at interpreting protective coordination studies, testing and configuring protective relays
  • Capable of reading bill of materials, electrical blueprints and power system study reports
  • Experienced on installation, commissioning and maintenance of low and medium voltage power distributions systems
  • Knowledge and/or experience with Siemens Versicharge and SiCharge EV systems is a plus.
  • Knowledge and/or experience with EV equipment testing, including analyzing test results and equipment condition assessment is a plus
  • AVO, NETA, and NICET certifications is a plus
  • Familiar with the Arc Flash and Shock Hazards of 13.8 kV and the following electrical equipment: Siemens GIS, AIS, WL, RL and SB breakers and switchgear
  • Familiar with ANSI, NEC, NFPA, IEEE, and NETA codes and standards
  • Must be able to use hand tools, laptop, email, smartphone, and tablet
  • Must be able to carry and move equipment and tools weighing up to 75 pounds unassisted
  • Ability to work in a team environment providing dedicated support to our customers
  • Proficient in Microsoft Office (Word, Excel and Outlook)
  • Good verbal and written communication skills in English
  • This position supports a Siemens customer who requires all employees and vendors to be fully vaccinated against COVID-19 where permitted by applicable law and in accordance with an accommodation based on legally protected reasons
  • Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization
  • Must be 21 years of age and possess a valid driver's license with limited violations
  • Ability to travel up to 80%


  • Competitive salary based on qualifications
  • Health, dental, and vision plans
  • Matching 401(k) up to 6%
  • Flexible vacation plan
  • Paid parental leave

Organization: Smart Infrastructure

Company: Siemens Industry, Inc.

Experience Level: Experienced Professional

Full / Part time: Full-time

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

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