Working student (f/m/d) for DX Customer Services

Job Description

Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?

Then come and join our in-vitro CEET team part-time (10-20 h/ week) as Working student (f/m/d) for DX Customer Services. 

Your tasks and responsibilities:

  • Training bookings for CEET service partners
  • Partner Updates reporting in Fiori (P58)
  • Partner warranties - process partner warranty requests (enter with additional relevant data to the Sharepoint, send them to management approval)
  • Ibase maintenance in Siebel for partner countries launch: Romania, Bulgaria, Macedonia, Palestine
  • PPI, PSI, II escalations on behalf of partners
  • Registration for remote-connection of partner instruments
  • Support IBASE cleansing actions requested by the HQ
  • Monitor Partner Updates actively and prepare monthly reports for the service partner management
  • Support Partners and Partner Manager with standard requests (prices, remote alerts, Updates information, …)

To find out more about the specific business, have a look at  Customer-Services

Your qualifications and experience:

  • University student
  • Administrative skills
  • Position/tasks are time flexible (can be done any time but some tasks like urgent price requests or warranties may need to be accomplished the same working day)

Your attributes and skills:

  • Proficiency in English is a must (contract level), further European languages like German or other CEET country languages are very
  • beneficial - fluent or native.
  • Effective communication skills as well as high social skills, openness and tolerance, “Can do”- mentality, structured work methods, strong analytical skills, good time management and very good sense for numbers complete your profile

Our global team:
We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture:

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

Check our Career Site here.

As an equal opportunity employer, we welcome applications from individuals with disabilities.

What else do I need to know?

The gross annual salary according to the collective agreement for this position is at least € 33.619,32 (full-time). Depending on education and experience, overpayment is possible. If you would like to learn more and clarify initial questions in person, please contact us at The contact person for this job posting is Ismete Rizvani, MA.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open.

Organization: Siemens Healthineers

Company: Siemens Healthcare Diagnostics GmbH

Experience Level: Student (Not Yet Graduated)

Full / Part time: Part-time

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