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Supervisor, Credit and Collections

Job Description

Change the future with us.

We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.

Why you’ll love working for Siemens!

  • Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
  • Solve the world’s most significant problems – Be part of exciting and innovative projects.
  • Engaging, challenging, and fast evolving, cutting edge technological environment.
  • Opportunities to advance your career and mentorship programs on a local and global scale.
  • Competitive total rewards package.
  • Profit sharing available.
  • Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
  • Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
  • Participate in our celebrations, social events and offsite business events.
  • Opportunities to contribute your innovative ideas and get paid for them!
  • Employee perks and discounts.
  • Diversity and inclusivity focused.

Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2022, Canada’s Top Employers for Young People 2022 and Greater Toronto's Top Employers 2022.

What will you do?

  • Manage, guide, motivate and support the Credit & Collections team
  • To ensure that the credit & collections team adheres to the company’s credit/collections policy and procedures as well as comply with audits, Compliance and other mandatory requirements
  • Responsible for coordinating credit & collections activities to meet the business unit's needs
  • Manage credit risk by completing customer credit reviews to establish, monitor and maintain customer credit limits
  • Review and approve GMDM requests for customer master changes and credit limit approvals
  • Review and release escalated orders on credit block
  • Responsible for ensuring lien, bond, and bankruptcy rules are followed through collaboration with the Legal department and the business unit.
  • Responsible for processing and analyzing various month/year end reports to provide financial information to management and divisions within the deadlines
  • Strategize to find ways to increase collections and reduce past dues to meet the DSO targets
  • Provide reports with explanations to the business units on the overdue accounts on monthly basis
  • Responsible to assess & improve current processes and implement new processes to increase efficiency and accuracy
  • Assess and reorganize/realign the customer accounts to have the team work load balanced
  • Responsible for weekly/monthly conference calls with BU/branches to review/escalate aged items and resolve customer disputes/issues
  • Establish and maintain effective working relationship with both internal and external customers
  • Monitor GSS cash applications to ensure accuracy/efficiency and that the cash is applied in timely fashion.
  • Main contact for cash applications escalations
  • Responsible for reviewing and approving customer refund cheques
  • Assist the Senior Credit Manager for various AD Hock reports and/or special projects (i.e. Credit Limits of portfolio accounts)
  • SAP/CCMT troubleshooting and resolving issues
  • Assist in special projects for the credit department (i.e Credit Limits of portfolio accounts)

What will you need to succeed?

  • University degree or college diploma in an accounting / finance background
  • CCP an asset
  • 3-5 years of people management experience
  • 5 or more years credit and collections experience.
  • Construction industry knowledge preferred
  • SAP experience preferred
  • Ability to manage multiple tasks and meet aggressive deadlines.
  • Proficient in Microsoft Office tools; Comfortable with Excel formulas & pivot tables.
  • Bilingual (French/English) an asset

About us.

We share our ideas and champion the people behind them.

For over 110 years, Siemens Canada has stood for engineering excellence, innovation, quality and reliability. Siemens Canada is a technology leader providing comprehensive solutions for Smart Infrastructure and Digital Industries. We make real what matters by setting the benchmark in the way we electrify, automate and digitalize the world around us. Ingenuity drives us and what we create together in yours. 

Making a difference together we raised $$385,000 towards charitable contributions, support over 38 non-profit organizations and planted 660 trees in our local communities. Siemens Canada has 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 293,000 talented professionals in more than 190 countries/regions and help us tackle the most exciting challenges to build a successful future together. So, what are you waiting for? Take your next career step with us.

To learn more about Siemens Canada, visit our website at www.siemens.ca

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.


Organization: Global Business Services

Company: Siemens Canada Limited

Experience Level: Experienced Professional

Full / Part time: Full-time



Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Code available at www.siemens.ca.


Siemens s’engage à créer un environnement diversifié et est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Sur demande, Siemens Canada prendra des mesures d’accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.

En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Code de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.

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