Solution Operations Manager (Branch Operations Manager - Solutions)

Job Description

Change the future with us.

We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.

Why you’ll love working for Siemens!

  • Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
  • Solve the world’s most significant problems – Be part of exciting and innovative projects.
  • Engaging, challenging, and fast evolving, cutting edge technological environment.
  • Opportunities to advance your career and mentorship programs on a local and global scale.
  • Competitive total rewards package.
  • Profit sharing available.
  • Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
  • Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
  • Participate in our celebrations, social events and offsite business events.
  • Opportunities to contribute your innovative ideas and get paid for them!
  • Employee perks and discounts.
  • Diversity and inclusivity focused.

Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2022, Canada’s Top Employers for Young People 2022 and Greater Toronto's Top Employers 2022.

What will you do?

As Operations Manager, Solutions you will manage solutions operations for the specific business segments within the branch. You will drive the successful planning and execution of required operations activities to achieve revenue, profit and productivity budgets / targets as well as customer and employee satisfaction goals. This role directs operational activities, exercising tight cost control and maximizing price realization, margin, profit and labor utilization. Your focus on strategy will be the key to your success!

This role reports to the National Operations Manager, Solutions and will be based out of the Ottawa office.


  • Oversee the day-to-day operations of the Ottawa, Halifax, Sudbury, and Winnipeg locations for Siemens Smart Infrastructure (SI) Construction Business.
  • SI portfolio includes fire alarm, building automation and security systems.
  • Direct all operations activities including, project management, systems installation, commissioning, verification, recovery planning and delivery of these activities within the region.
  • Lead implementation of Business Target Agreements at the locations including revenue forecast, annual budget, profit plan, Productivity Bridge, asset management and other financial deliverables.
  • Collaborate with branch management regarding location strategies, market data analysis, competitive intelligence, execution plans, performance, horizontal synergy and other pertinent strategies.
  • Develop and maintain personal contact with new and current customers to maximize opportunities and ensure customer satisfaction.
  • Maintain and ensure that the location is committed to customer and employee satisfaction, and profitable growth.
  • Conduct financial analysis including forecasting, estimating, monitoring and recovery planning.
  • Develop and implement strategies e.g. business growth, asset management, cost reduction, customer satisfaction and employee productivity to achieve business goals.
  • Actively participate or lead company initiatives and improvement programs.
  • Foster a health and safety culture and ensure safe practices for all.
  • Ensure the proper implementation of all company policies, procedures and productivity tools.
  • Maintain current knowledge of regulatory laws changes and requirements and ensure compliance.
  • Advise and implement industry/field best practices to improve products applications and services.

What will you need to succeed?

  • Bachelor’s degree in a technical field or equivalent work experience.
  • 5 - 7 years’ industry experience including operations in one or more of the following preferred: Building Automation, HVAC, Fire Systems, and Security Systems.
  • Supervisory management experience including planning, contracting, project management, account management, coaching, mentoring and all aspects of general business management.
  • Strong business acumen with the ability to understand and manage the dynamics of a P&L (Profit & Loss).
  • Experience in the Building technologies.
  • Experience in leadership and change management for organization; leading and managing a high performing team.
  • Strong; listening, communication, negotiation and organization skills.
  • Ability to travel up to 20% (Halifax, Sudbury, Winnipeg and occasionally Toronto and USA)
  • Valid Driver’s Licence in good standing
  • Asset: Bilingual (French and English) written and verbal communication skills highly preferred.

About us.

We share our ideas and champion the people behind them.

For over 110 years, Siemens Canada has stood for engineering excellence, innovation, quality and reliability. Active across Canada, the company focuses on intelligent infrastructure for buildings and distributed energy systems and on automation and digitalization in the process and manufacturing industries. Siemens brings together the digital and physical worlds to benefit customers and society. Through Mobility, a leading supplier of intelligent mobility solutions for rail and road transport, Siemens is helping to shape Canada’s passenger rail services. Via its majority stake in the publicly listed company Siemens Healthineers, Siemens is also a leading supplier of medical technology and digital health services. In addition, Siemens holds a minority stake in Siemens Energy, a global leader in the transmission and generation of electrical power.

Making a difference together we raised $385,000 towards charitable contributions, support over 38 non-profit organizations and planted 660 trees in our local communities. Siemens Canada has 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 293,000 talented professionals in more than 190 countries/regions and help us tackle the most exciting challenges to build a successful future together. So, what are you waiting for? Take your next career step with us.

To learn more about Siemens Canada, visit our website at

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

Organization: Smart Infrastructure

Company: Siemens Canada Limited

Experience Level: Experienced Professional

Full / Part time: Full-time

Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Code available at

Siemens s’engage à créer un environnement diversifié et est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Sur demande, Siemens Canada prendra des mesures d’accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.

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