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Field IT Support Engineer

Job Description

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.  

 

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?  

 

Then come and join our Siemens Healthineers Malaysia team as Field IT Support Engineer to  increase customer satisfaction by providing outstanding, high-quality customer post installation support.


Your tasks and responsibilities: 

  • You will involve in new set-up and maintenance of Siemens Healthineers Lab Diagnostic developed applications
  • You will provide both remote and onsite support including troubleshooting and resolution
  • You will actively interact with customers and business process owners
  • You will be responsible to resolve customer tickets, escalations and complaints

To find out more about the specific business, have a look at https://www.siemens-healthineers.com/services/customer-services

 

Your qualifications and experiences:

  • You hold a successfully completed Degree in Information Technology / Computer Science  or equivalent

  • You have at least 3 years of experience in the healthcare informatics domain
  • You must a strong IT background and exposure 

Your personality and skills:

  • You possess strong analytics and technical troubleshooting skills
  • You are competent in Networking , Linux , SQL and Windows Server
  • You are proficient in both written and spoken English
  • You possess strong project management and personal organization skills
  • You have experience in Hospital LIS and Agile methodology

Our global team:

We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture:

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.


Organization: Siemens Healthineers

Company: Siemens Healthcare Sdn. Bhd.

Experience Level: Mid-level Professional

Full / Part time: Full-time

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