Service Team Leader (Scotland)

Job Description

Service Team Leader - Scotland

Make your mark in our exciting world at Siemens.

We are looking for a new team member to join our experienced service team in Scotland. This will be an independent location role and will be focused on leading a team of field service engineers, within our customer services team. mainly focused within the UK and Ireland, with some overseas travel. Your key focus will be:

- Leading a team of field service engineers, supporting development and knowledge transfer, ensuring safety is our number one priority

- Maintaining a customer focus, delivering complex solutions with exceptional customer service.

It’s incredibly important that our people enjoy working here and therefore we take great pride in having a friendly, helpful, and engaging culture. We also appreciate that development and training is important to many and that’s why we have a supportive environment which invests in our employee’s development, whether that’s Chartership, training or mentoring. As a part of this, we welcome applications from experienced engineers that are looking to develop into a team leader.

The field service team support customers with both legacy and cutting-edge-technologies, across all industry sectors so the ability to adapt and have a growth mindset is vital.

Supporting customers onsite, fault-finding PLC, DCS, HMI, and SCADA systems using your technical competence and strong interpersonal skills whilst providing an exceptional level of customer service.

Project support including FAT, SAT installation, and commissioning.

Supporting process improvement and identifying further opportunities to grow our market share, revenue, and productivity.

You will be expected to participate in a 24/7 standby rota, and therefore a flexible attitude towards out of hours and weekend working is essential.

Use your skills to move the world forward.

• Degree/HNC in electrical/electronic engineering or equivalent experience.

• Excellent team player works collaboratively and proactively.

• Experienced multi-vendor PLC, HMI, SCADA and DCS systems.

• Experience with low voltage equipment design, installation, and maintenance.

• Experience of full project lifecycle from conception to completion.

• Awareness of industrial standards and security concepts.

We’ve got quite a lot to offer. How about you?

Our compensation package includes a competitive salary, holiday allowance, pension, and other additional benefits. We celebrate the fact that our employees are individuals and have different wants and needs. With this in mind, we have a flexible benefits scheme where you can tailor your benefits package to suit you.

Siemens recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants. (link vid)


Organization: Digital Industries

Company: Siemens plc

Experience Level: not defined

Full / Part time: Full-time

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