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Customer Support Engineer

Job Description

Role Summary: Siemens Healthineers is looking for a Customer Services professional having good experience in servicing and maintenance of medical imaging equipment. (preferably Computed Tomography (CT) or Magentic Resonance Imaging (MRI) machines or MI)

Location: Raipur

Key Responsibilities

Installation & Service support for equipment such as MRI/ CT/Cath Lab/Digital X ray .
•Handling breakdowns, updates calls, safety checks and closure of calls.
•Routine maintenance, tune ups, calibration, quality checks of the systems to ensure uptime of systems.
•Machine demonstrations and first level application to user.
•Remote service through Siemens Remote Service(SRS) connectivity.
•Selling of spare parts, consumables, contracts and renewals.
•Collaborate with service partners for outsourced business, OEM products, spare parts and tools requirements.

Education/Skillset/Experience

  • Candidate should have Degree in Electronics/Electrical engineering with 4 to 10 years service experience in handling equipment like MRI/ CT & Cath lab System.

  • Candidates having service experience in multi-modality systems like MRI/CT scanners/Cath. labs./ High end Digital Radiography can also be considered

Organization: Siemens Healthineers

Company: Siemens Healthcare Private Limited

Experience Level: Experienced Professional

Full / Part time: Full-time

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