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Customer Service Sales Support - Specialist Engineer

Job Description

Position Overview

Siemens Large Drives is looking for a Technical Engineer that will support the Customer Service Sales Support Team. You will work to support the Medium Voltage Drive Customer Service team and our customers. The select candidate will provide technical support to the proposal team and other CS functions. This role will report to the New Kensington Sales Support Manager and will be a vital part of supporting the Siemens Large Drives LLC customers.

Responsibilities
  • Provide technical engineering support for MV Drive Customer Service Proposal Activities
  • Determine Spare Parts lists, technical data, and technical support when vital
  • Collaborate with various technical resources with Siemens, customers and vendors.
Required Knowledge/Skills, Education and Experience
  • Bachelor Degree in Engineering
  • Proficiency working in an Engineering support role
  • Validated customer support experience
  • Customer focused with the ability to adapt/respond to different customer needs
  • Ability to multi-task, prioritize and manage time optimally
  • Excellent communication and presentation skills
  • <10% travel based on customer requested meetings and support
Preferred Knowledge/Skills and Experience
  • 2+ years field service engineering
  • 2+ service years sales quote development
  • 2+ years electrical engineering
  • Variable frequency drives experience
  • Teamcenter experience

At Siemens, we are committed to an ownership culture, in which every employee takes personal responsibility for our company’s success. We apply lean principles and seek to continually improve our processes and customers’ experience.

Why you’ll love working at Siemens
  • Competitive compensation (salary and bonus) based on qualifications
  • Medical, dental, prescription and vision coverage, first day of employment
  • Matching 401(k) (immediate employer match)
  • Competitive paid time off plan, paid holidays, and floating holidays
  • Career development opportunities
  • Education and tuition reimbursement programs available
  • Flexibility to work remote a few days a week
  • Paid parental leave

Who designs your future? You do.




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Organization: Portfolio Companies

Company: Siemens Large Drives LLC

Experience Level: Experienced Professional

Full / Part time: Full-time



Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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