Service Owner and Manager for NPAC (m/f/d)

Job Description

Siemens IT crafts, implements, and operates IT environments for the over 250.000 employees of Siemens AG. The IT team at Siemens is responsible for network asset inventory solution.

This is your role:
You will be responsible to manage Network Policy Audit and Control (NPAC) services in OT network areas.
As a service owner and manager, you will be responsible set and develop roadmap for NPAC service. Build the connection between Business and IT and manage the communication by setting expectations of everyone involved from the business and the technical area.

Your tasks and responsibilities:

As a Service Owner you will be accountable for the quality of NPAC service:
  • Adopt a portfolio view, managing end-to-end services, which include multiple products and channels and operational support. At this role level, you will operate at scale and provide the connection between multidisciplinary business areas and stakeholders. 
  • You will be responsible for delivering and managing the service delivery improvement plan, managing risks and issues. Supporting any changes through effective communication and coordination at all levels of the organization. 
  • Evaluate and run the demands from our customers, develop and implement new use cases with new processes.

Your experience and qualifications:
  • Background in IT Security.
  • IT Infrastructure experience with focus on Networks.
  • Excellent communication as well as ability to resolve conflicts.
  • Technological, interdisciplinary knowledge.
  • Customer engagement to agree on processes and interfaces.
  • Experience with Risk Identification and Management advantageous.
  • Experience with Tufin tools is beneficial.
  • Service Management Tool Design experience.
  • Business fluent English.

We’ve got quite a lot to offer. How about you?

Please send your CV in English, otherwise your application will not be considered. 

This opportunity provides flexibility in location meaning that we are accepting candidates from all over the world. Your preferred location will be asked during your application.

Siemens is committed to creating a diverse environment and is glad to be an equal opportunity employer. We strongly encourage applications from a diverse talent pool!

Organization: Information Technology

Company: Siemens S.A.

Experience Level: Experienced Professional

Full / Part time: Full-time

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