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IT Service Professional (w/m/d) VIP Service

Job Description

Location: Munich, Germany
Mode of Employment: permanent / full time

As a world leader in developing and producing the most advanced engineering technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. Working with us, you have the foundation to develop personally and professionally. We give you the chance to do something meaningful, that benefits society and human progress. We give you the chance to make a difference.

We make real what matters. This is your role.
  • Consulting and support for top management regarding IT infrastructure and business processes including concept development and selection of information and communication solutions
  • Independent identification and implementation of quality assurance measures
  • Adaptation of existing solutions and business processes to customer requirements through process harmonization, consolidation of applications, design of interfaces as well as infrastructure and IT services
  • Planning of events and implementation of all necessary parameters in coordination with the customer, evaluation of the existing infrastructure, introduction of innovative and high-quality solutions, coordination with all service providers involved and postprocessing of the respective event
  • Systematic identification of vulnerabilities and definition of measures that ensure compliance with high service standards and security requirements
  • Creative participation in technical committees and user groups
Use your skills to move the world forward.
  • Successfully completed 3 year vocational training or University studies
  • Professional experience in IT support for top management 
  • Experience in working on IT projects, knowledge of sub-project management desirable
  • Advanced experience and knowledge in planning and implementation of new designs in the office area (office rooms, conference rooms, video solutions) considering the latest technology, the highest safety standards, innovation and value for money
  • Advanced knowledge in the areas of IT infrastructure, IT systems, processes and Management of deployed applications
  • Good knowledge of service management methods and tools, e.g. SLA, KPI reporting and monitoring as well as administration of common MS Windows systems
  • Professional handling of customers and partners and high flexibility and motivation to act responsibly
  • Business fluent German and English
We’ve got quite a lot to offer. How about you?

if you wish to find out more about Siemens before applying.
if you need information on the application process.
if you would like to find out more about jobs & careers at Siemens.

As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.

Organization: Information Technology

Company: Siemens AG

Experience Level: Mid-level Professional

Full / Part time: Full-time

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