Management Assistant & Order Tracking Professional

Job Description

For our Smart Infrastructure Building Products Business Unit we are looking for Management Assistant & Order Tracking Professional to be located in Kartal who will be engaged for supporting key management functions at Business Unit management level and follow up of customer orders track & trace, deliver processes in product business. 

What part will you play? 
• Manage the unit managers’ calendar, including making appointments and prioritizing the most sensitive matters and travel arrangements,
• Prepare presentations, reports, memos, letters and other documents and maintain relevant records, documents and fulfill filing systems; type and/or enter data into computer systems, including Office applications or software packages,
• Research and conduct data to prepare documents for review and presentation by boards of directors, committees, and executives,
• Recording Sales activities of Management to relevant CRM tools (SieSales etc.)
• Prepare or complete routine/specialized reports, in order to support decision processes in the area assigned,
• Arrange communication and coordination within the Business Unit and between Business Units,
• Support the organization of management team activities,
• Communication and coordination with Customers, Sales and Procurement teams,
• Tracking of daily customer requests and orders via SAP & internal tools,
• Follow up of orders statuses via tracking open order reports; either informing relevant parties or proceeding with bottlenecks, missing parts, late deliveries, missing confirmations,
• Follow up and coordinate commercials for issuance of service invoices to customers,  
• Coordinating communication of customer order templates, training and ensuring customers for clean order (due termin, customer number, discounts, etc.),
• Communicate with customer for delivery approval and coordinate local warehouse for outbound delivery orders to customer,
• Daily KPI monitoring and reporting,
• Coordinate receival of customer returns and ensuring commercial documentation bookings,
• Coordinate and inform customer /warehouse / sales / order management for damaged and missing materials,
• Coordinate and communicate with commercials for issuance of invoices for damaged and missing materials.
• Supply customs declarations to customers

What you need to make real what matters.

• Bachelors degree,
• Fluent command of both written and spoken English,
• Excellent knowledge of MS office applications, SAP & Sales force experience will be a plus,
• Strong communication and organizational skills,
• Eager to learn and discover new technologies,
• Inspired by digital transformation,
• Good at analytical thinking, result-oriented, team-oriented, open-minded attitude,
• Ability to organize a daily workload by priorities in a multitasking environment,
• Ability to adapt and lead in fast paced work environment,
• High degree of discretion when taking care of confidential information.

What we offer

  1. Speak up Culture
  2. Respectful Workplace
  3. Being part of a global work environment
  4. Remote working and remote  living flexibility
  5. Attractive remuneration package
  6. Excellent recognition tools providing spot awards
  7. Learning & Development opportunities for both personal and professional growth 
  8. Leave days for parents and a variety of flexible working models that allow time off for yourself and your family 
  9. Creche allowance for mothers
  10. Share matching programs to become a shareholder of Siemens AG
  11. Find more benefits here

Individual benefits are adapted to meet local legal regulations, the requirements of different job profiles, locations, and individual preferences. 


“At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow‘s reality. Find out more about the Digital world of Siemens here:”

As Siemens we believe physical barriers are not related to potential. Only the potential matters to us. Therefore, we look forward to receive applications of candidates with physical barriers and chronic illnesses. We support healthy relationships between candidates with barriers and their colleagues because we believe we can create differences together.

Siemens is dedicated to quality, equality, and valuating diversity and we welcome applications that reflect the diversity of the communities within which we work.

We are looking forward to receiving your online application. Please ensure you complete all areas of the application form to the best of you ability as we will use the data to review your suitability to the role.

Please find more information from our web site:

If you need more information please don't hesitate to contact us.
+90 216 459 20 00

Organization: Smart Infrastructure

Company: Siemens Sanayi ve Ticaret Anonim Sirketi

Experience Level: Early Professional

Full / Part time: Full-time

Can't find what you are looking for?