IT Provider Process & Tools Expert (m/f/d)

Job Description

The time to change is now!   

It is time to build a sustainable future and define how we evolve through technology with purpose.   

At Lisbon Tech Hub we create value in the business digital transition, from Portugal to the world, and IT solutions with purpose. Our team has more than 1300 experts working in areas such as Analytics & Business Intelligence, Application Lifecycle Management, Cybersecurity, IT Infrastructure Management, IT Project & Service Management and IT Strategy & User Experience.  

Lisbon Tech Hub innovates, designs, transforms the information technology solutions and services for Siemens through our delivery units.   

Transforming our future starts with every day!  


Lisbon Tech Hub is the home of the new technologists - Dream Builders, Impact Creators & Future Makers.   

Are you one of them? Join us!  

What role will you play?
  • Implement IT Provider Governance
  • Establish state-of-the-art contract handling by harmonizing the processing and storing of IT contracts
  • Establish proper tooling in line with architectural guidance
  • Support growing together all separated processes
  • Prepare meaningful management presentations based on figures.
  • Grow together the world of supplier management and IT
We are looking for:
  • Strong know-how of IT provider management and contract management processes and governance (at least 3 years)
  • Strong ServiceNow experience, especially with the contract management and service management modules
  • Basic Reporting skills (e.g. ServiceNow, PowerBI)
  • Effective communicator, good interpersonal relationship skills in an international and intercultural environment, strong analytical skills, track record in problem solving and managing escalations
  • Self-driven, results oriented, able to work independently based on strategic targets
  • Open to learn

What makes us proud as an employer

·       The Biggest of Tech Portugal -Technology Production Category (Awarded by Exame Informática and Visão Magazines) 

·       Top Companies to work in Portugal (Awarded by LinkedIn) 

·       Healthy Workplaces Award - 3rd large corporations (Awarded by Portuguese Psychologists’ Association) 

·       Most ESG responsible company in Tech/Industrial Sector (Awarded by Merco Corporate Reputation Monitor) 

·       2nd Best Engineering Company (Awarded by Teamlyzer, biggest portuguese tech community platform) 


We are thrilled to have: 
A hybrid working model with a flexible working hours policy in order to promote work life balance. A budget for setting up a home office, health insurance, possibility to have a sabbatical leave or non-paid time off and a financial support program for your studies. 

You also have a medical center on the premises, sports groups, 2 days volunteering, access to e-learning platforms (Learnlight, Linkedin Learning and more) and discounts with partners. 

To all these benefits we add the possibility to work in a fresh, relaxed, and always motivated environment .


#Siemens #LXTechHub #ITMakesUsMove  


Siemens is committed to creating a diverse environment and is glad to be an equal opportunity employer. We strongly encourage applications from a diverse talent pool! 

Organization: Information Technology

Company: Siemens S.A.

Experience Level: Experienced Professional

Full / Part time: Full-time

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