Field Support Commissioning and Service Engineer - Possibly Remote

Job Description

Position Title: Field Support Commissioning and Service Engineer

Location: Remote - USA 

Field Support Commissioning & Service Engineer

Performs emergency repairs, warranty service, startup and commissioning support of electrical power distribution and control equipment.

Key Responsibilities

  • Correcting and logging resolution of client identified warranty and quality control issues.
  • Provide operation and installation training.
  • Providing technical support for field startup pretesting using typical electrical test equipment and program uploading, firmware update installation and operational operation testing of GUI PLC and Relay devices.
  • Provide mechanical system repairs and modifications.
  • Supporting administrative and planning meetings with clients and contribute to performance improvement.
  • Monitoring and ensuring compliance with all safety policies, procedures, guidelines and laws.

 Knowledge/Skills, Education, and Experience

  • 10 years in diverse field service and / or industrial or construction engineering technical support.
  • Strong background in 600V rated electrical power experience with most types of switchgear.
  • Reading schematics and blueprints for power control, automation and customer technical support.
  • Proficient in dealing with client interactions and completing projects on time and within budget guidelines
  • Excellent customer service, time management and follow-up skills
  • Must be self-directed and very committed to customer satisfaction
  • Must be able to operate all types of test equipment
  • Work effectively with internal and external customers and peers to resolve client issues

Other Requirements:

  • Valid driver’s license and record that meets company requirements
  • Ability to work flexible hours, weekends, holidays and night work as required
  • Availability for out-of-town work.
  • Must carry a cell phone and be on call 24 hours a day, 7 days a week.
  • Must have willingness to learn and accept feedback
  • Demonstrated ability to manage multiple priorities
  • Must have mindset of continuous improvement
  • 70% travel 


Organization: Smart Infrastructure

Company: Siemens Industry, Inc.

Experience Level: Experienced Professional

Full / Part time: Full-time

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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