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Operation Specialist Professional Services

Job Description

Siemens Digital Industries Software, a business unit of the Siemens Digital Industries, is a leading global provider of software solutions to drive the digital transformation of industry, creating new opportunities for manufacturers to realize innovation.

Siemens Digital Industries Software is not a manufacturing company. We are a growing software company - a leading global provider of industrial software and services e.g., Product Lifecycle Management (PLM), Manufacturing Operations Management (MOM), Simulation/Testing solutions, Electric/Electronics software as well as low-coding, industrial IoT software solutions and more (see at www.plm.automation.siemens.com).

We are looking for a Services Operations Specialist to join our Global Services & Success organization. Our Business Unit manages software delivery projects in Italy, acting as main general contractor and ensuring the work is aligned with the customer satisfaction and the contract.

Your key challenges:
Apply the NextGen Services Automation understanding with specific knowledge and skills to complete a wide range of complex and varied tasks.
 The role will typically operate under supervision, however, will perform tasks independently in the areas of opportunity management, project administration, data control, process and tools, global policies, pricing agreements, services forecasting and reports. Normally follows established procedures on routine work, requires supervisory instructions only on new assignments.

Experience and Qualifications
• Degree or equivalent professional qualification in Economics
• Master’s degree in business administration
• English (B2) and Italian-speaking proficiency
• Familiar with Microsoft Office suite and software applications (Salesforce knowledge is considered a plus)
• Open mind, proactive, willing to work in team and target oriented
• Calm, collected and collaborative, work well under pressure and comfortable with change and complexity in dynamic environments
• Ability to identify problems, generate solutions and choose appropriate alternatives using basic root cause analysis 

Benefits
• Flexible Smartworking
• Learning opportunities and career growth
• Health Insurance
• Canteen/Ticket restaurant
• Smartphone
• Laptop

Work from home/work flexibility
Working at Siemens Software means flexibility - you'll need to be able to travel when it is possible post-COVID to see our customers. Choosing between working at home and the office at other times is the norm here. We offer great employee benefits and rewards, as you'd expect from a world leader in industrial software.

Our Culture
We believe our employees are our key to success. We prioritize learning and employee development to help our workforce grow and shape the future of their careers. Mentoring, an open internal job market, and continuous employee performance feedback throughout the year contribute to the growth of our employees
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
At Siemens, we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow’s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds 

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Organization: Digital Industries

Company: Siemens Industry Software S.r.l.

Experience Level: Experienced Professional

Full / Part time: Full-time

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