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SAP IT Consultant SAP Customer Service (CS)

Job Description

Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone to grow personally and professionally. Sound interesting?

Then come and join our global team as SAP IT Consultant (f/m/d) for SAP Customer Service to drive the roll-out and further development of the SAP system P58 at Siemens Healthineers.

Your tasks and responsibilities:

SAP System P58 is the global ERP system for all Healthineers countries and regions and supports the order to cash, customer service, finance and revenue recognition process. Currently P58 is in the rollout phase and will be used in the final expansion in about 60 countries with 10,000 users.

  • You drive the further development and roll-out of this system in SAP Customer Service (CS)
  • You are responsible for ensuring that the CS functions in P58 can be used according to the requirements, for which you control the development, maintenance and roll-out of functionalities and interfaces
  • You ensure the creation of global transparency of the existing SAP landscape and processes in Customer Service and thus realize global process optimization
  • You understand our internal business processes in CS and their goals and develop the necessary solutions that ensure a quick response to new market requirements
  • You pursue innovations in the field of CS business and examine the applicability and significance of Siemens Healthineers (performance and process optimization, etc.)
  • You independently take on complex projects that implement new product, platform, and system strategies
  • You are responsible for managing our external partners in implementation (functional and technical consultants)

To find out more about the specific business, have a look at https://www.siemens-healthineers.com/products-services

Your qualifications and experience:

  • We look forward to receiving your application if you have completed a university degree in computer science or comparable
  • You convince us with long term professional experience in the area of Customer Service applications
  • You have in-depth application knowledge in the SAP Customer Service environment (CS, interfaces to e-ticketing and dispatch tools, installed base)


Organization: Siemens Healthineers

Company: Siemens Healthcare Private Limited

Experience Level: Experienced Professional

Full / Part time: Full-time

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