Customer Loyalty Program Manager

Job Description

Who designs your future? You do.

Are you passionate about solving some of the world's most pressing challenges? Are you interested in developing your career path within a global technology powerhouse which empowers employee creativity to change, challenge, and influence our business and customer relationships? This is the career for you!

Our Culture:

At Siemens, we live and foster an ownership culture, in which every employee takes personal responsibility for our company's success. We trust and empower our leaders to act as owners, direct their teams, and innovate to succeed. We communicate openly and honestly to learn from our failures and celebrate our successes. We recognize individual and team achievements frequently. We invest in our team members, offering a wide variety of internal and external development opportunities.

We are currently searching for an innovative Customer Loyalty Program Manager for our Electrical Product Business Unit.

What part will you play?

  • Plan, design and oversee the implementation of an overarching brand loyalty strategy to increase customer engagement, boost retention, and maximize sales
  • Perform in-depth target audience research and execute data-driven customer segmentation to ensure our loyalty programs are customized according to each customer segment
  • Drive sales through customer loyalty offerings. Leverage analytics and experimentation capabilities to build innovative selling strategies to optimize loyalty lifecycle management across all customer segments
  • Working with collaboration with sales and marketing teams in order to coordinate the effective delivery of loyalty programs and promotional campaigns
  • Creating and measuring KPI’s for each channel (Distribution, Panel Builder, OEM, Resellers, Contractors…)
  • Developing new channel marketing strategies and implementing marketing plans
  • Analyzing market data, trends, customer preferences, and competitor behavior to optimize marketing strategies
  • Plan, execute and measure sales campaigns together with product manager 
  • Gathering marketing campaign data, evaluating the impact of strategies and reporting the results
  • Managing all marketing campaign communications and establishing strong partner networks
  • Keeping track of and implementing the latest marketing technologies and techniques.
  • Creating lead generation through marketing activities with direct and indirect customers

What you need to make real what matters

  • Bachelor’s degree in Engineering, Marketing, Economics or related degree preferred
  • 5+ years of experience in marketing, technical sales, business development, or consulting within the electrical industry. 
  • In-depth knowledge of current digital marketing technologies and techniques.
  • Exceptional analytical and strategic thinking skills.
  • Leadership, communication, and collaboration capabilities.
  • Excellent time-management and organizational skills.
  • Advanced ability to drive creativity and innovation.

What we offer

  1. Speak up Culture
  2. Respectful Workplace
  3. Being part of a global work environment
  4. Remote working and remote  living flexibility
  5. Attractive remuneration package
  6. Excellent recognition tools providing spot awards
  7. Learning & Development opportunities for both personal and professional growth 
  8. Leave days for parents and a variety of flexible working models that allow time off for yourself and your family 
  9. Creche allowance for mothers
  10. Share matching programs to become a shareholder of Siemens AG
  11. Find more benefits here

Individual benefits are adapted to meet local legal regulations, the requirements of different job profiles, locations, and individual preferences. 

 “At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow‘s reality. Find out more about the Digital world of Siemens here:”

As Siemens we believe physical barriers are not related to potential. Only the potential matters to us. Therefore, we look forward to receive applications of candidates with physical barriers and chronic illnesses. We support healthy relationships between candidates with barriers and their colleagues because we believe we can create differences together.

Siemens is dedicated to quality, equality, and valuating diversity and we welcome applications that reflect the diversity of the communities within which we work.

We are looking forward to receiving your online application. Please ensure you complete all areas of the application form to the best of you ability as we will use the data to review your suitability to the role.

Please find more information from our web site:

If you need more information please don't hesitate to contact us.
+90 216 459 20 00

Organization: Smart Infrastructure

Company: Siemens Sanayi ve Ticaret Anonim Sirketi

Experience Level: Experienced Professional

Full / Part time: Full-time

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