Senior Engineer - Product Technical Support

Role: Senior Engineer - Product Technical Support

We have lots of ideas about how to successfully drive digitization in companies. For example, with open cloud platforms, highly developed security systems, and clever tools for developers. Move the world from behind the scenes with your IT expertise and passion for game-changing information technology. Rethink IT and steer projects in completely new directions. Welcome to our world! Join us now.

Our supplier quality engineers help transform design developments into real products. Together with engineering, production, and strategic purchasing, they clarify: is this actually possible? And: which supplier is suitable to manufacture which components? Are you also interested in coordinating, clarifying, and explaining –as an active implementer in an innovative environment? Join our team and expand your own horizon

What part will you play

Ability to effectively communicate technical issues, prioritize them and enjoy working with customers

Apache Tomcat Administration skills or Administration of other web applications

Excellent people and communication skills

Impeccable English speaking and writing skills

Excellent interpersonal skills and should be an active listener and learner

What you need to make real what matters!

BE in Computer Science or equivalent with 4 to 7 years of experience in a level 2 customer support or delivery service team for a high-tech company

Strong problem solving and software troubleshooting skills

Working knowledge of UNIX environment with good understanding of Shell Scripting

Technical troubleshooting skills of large RDBMS like Oracle with sound knowledge of SQL

Knowledge and troubleshooting experience of core Java, kafka and XML standards to support complex enterprise software

Knowledge of basic networking concepts like WWW, FTP, TELNET, SSH, etc.

Knowledge of web-enabled support tools like SOAP UI

We’ve got quite a lot to offer. How about you?

This role is based in Chennai. You’ll also get to visit other locations in India and beyond, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come.

We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us craft tomorrow.

Find out more about Siemens careers at: www.siemens.com/careers