IT Support Trainee (M/F/D)

Siemens Smart Infrastructures relies on the combination of smart grids and smart buildings, reconciling physical solutions and digitalization in all areas of electrification and automation. Ingeniously connects energy systems, buildings and industries to improve the way we live and work through greater efficiency and sustainability.

Siemens SI has its global headquarters in Switzerland with around 7,400 colleagues responsible for the solutions and services business, making Siemens SI the market leader in Europe.

Together, we build technologies that take society further!

We are looking for an IT Support Trainee with technical skills to ensure the growing increase in IT tools at the Electric Vehicle Chargers factory in Corroios. It will be necessary to support users in order to respond to day-to-day needs.

Main Responsibilities:

• Installation, configuration or removal of hardware at workstations
• Assist users in the most diverse day-to-day situations (troubleshooting and resolution)
• Ensuring cybersecurity on equipment
• Installation and configuration of Android OS on workstations
• Implement, train and help users in the implementation of new software (Apps, Tools etc.)
• Ensure the management of IT inventory equipment and registration of changes to equipment or services
• Document assistance provided, equipment situation and detected errors.

Necessary Qualifications:

• Technological course in Network and IT Management or similar
• Technical knowledge of hardware and software including Windows and Android OS
• General cybersecurity knowledge
• I like the area of ​​configuration and installation of computer equipment
• Understand user problems through good communication
• I like to work in a team

What makes us proud as an employer:

• The Biggest of Tech Portugal – Technological Production Category (Awarded by Exame Informática and Visão magazines)
• Best Companies to Work For in Portugal (Awarded by LinkedIn)
• Healthy Workplaces Award – 3rd Grand Company (Awarded by the Order of Portuguese Psychologists)
• Company with the greatest ESG responsibility in the Technological/Industrial Sector (Awarded by Merco Corporate Reputation Monitor)
• 2nd Best Engineering Company (Awarded by Teamlyzer, the largest platform in the Portuguese technological community)

We are excited to have:

• A hybrid work model with a flexible working hours policy to promote work-life balance (applied to roles that allow it.)
• A budget to set up a home office, health insurance and a financial support program for your studies.
• There is also a medical center on the premises, sports groups, 2 days of volunteering, access to e-learning platforms (Learnlight, Linkedin Learning and more) and discounts with partners.
• To all these benefits we add the possibility of working in a fresh, relaxed and always motivated environment.

#Siemens #PeopleAtSiemens

Siemens is committed to creating a diverse environment and is pleased to be an equal opportunity employer. We strongly encourage submissions from a diverse pool of talent!