Order Management Team Leader 订单管理 团队主管

Job Description


As an order entry team leader, she/he will drive the whole team to make order management as core competency of SSCL by

  1. Always putting customer's order at the core and ensuring reach customer satisfied delivery performance
  2. Driving for New Order and Turn Over Forecast Optimization and delivery performance management process improvement and take preventive measures according to methodologies in SPS@PL in Siemens and always seeking optimization and breakthrough (ie. by digitalization).
  3. Enforcing operational order management compliance in all responsible areas (i.e. Order Entry, Production Planning, delivery Management).
  4. Support and implement HQ and factory related projects by Coordinate activities as well as cross function collaboration

What are my responsibilities?

- Implement Siemens order management process.

- Clarify order requirement and confirm customer order in time.

- Communicate with customer for order status update.

- Drive team to make good New Order and Turn Over Forecast.

- Work with other related departments to setup project milestone.

- Drive team to work in a compliance way and ensure logistics process compliance and make CIP and plant assessment and implement digitalization. 

- Manage team daily work, optimize delivery time, production planning and process.

- Work out report which assigned by management.

- Achieve KPI target assigned by management.

- Always drive team to fully utilize the Siemens Resource to optimize process by referring to both SPS PL excellence @Siemens and best practices of other OC’s, advance digitalization tools (E2E, RDA/RPA, SSA and etc.)

- Lead and coach team member, team development.

- Build strong collaboration with other internal and external function.

- Provide timely and reliable data to management to make right decisions.

- Finish tasks assigned by superior.

- Always have backup options available for urgent/unexpected case; raise the alarm in advance to related department and follow up closely.

- Make professional business performance analysis and provide transparency (from perspectives of descriptive, diagnostic, predictive and prescriptive view) by utilizing advanced tool (such as digitalization and available data platforms) in a timely and accurate manner so as to support sound management decision.

- Be capable of leading cross function/location team to realize business breakthrough.

What do I need to qualify for this job?

- University degree or above in logistics, supply chain management, business administration or other related fields.

- Minimum 5 years experience in order management.

- Fluent English with both spoken and written.

- Good communication and interpersonal skill.

- Project management experience.

- SAP expert.

- Advanced production supply chain issue handling skill such as communication and problem solving, etc.

- Advanced SAP and tools for operation digitalization usage experience in logistics area.

- Lean concept, 5S and process quality management concept, ISO knowledge.

- Good command of MS office.

- Advanced leadership and coaching and motivate skill.

- Be positive and with high ownership to support company business development.

Organization: Digital Industries

Company: Siemens Sensors & Communication Ltd.

Experience Level: Experienced Professional

Full / Part time: Full-time

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