Contract Manager - Spare Parts and Service

Job Description

Create a better tomorrow with us.

We are looking for a Contract Manager, committed to Measurement Intelligence industry for Gas Analysis Solutions, to be hired with a permanent contract within the Process Automation area.

Siemens is a focused technology company, pioneering intelligent solutions that transform the everyday in manufacturing, grids, buildings, and transportation. Our technology addresses real problems that affect the future of humanity.

Siemens is a leader in process controls and emission monitoring gas analysis solutions, the Service activities are crucial for the sustainability of this success and the customer satisfaction by ensuring the best systems performances and reliability.

You love to create an impact? From Day 1 you are empowered to make a difference for a better tomorrow with your full potential and creativity.

Your Challenge

As a Contract manager some of the main activities will be:

  • Perform risk analysis, planning, supervision and follow up of the Service Contracts, with an holistic life-cycle approach from negotiation to execution to renewal
  • Coordinate and ensure the successful execution by the Field Technicians of all preventive maintenance on the assigned assets according to managed Contracts
  • Interact daily with the assigned Customers, the internal and external stakeholders (including Suppliers) in order to organize and optimize the Service activities
  • Manage with an high level of autonomy the day to day business of the Spare parts, including both commercial and execution activities, interacting with the Customers, all the internal functions involved and the suppliers
  • Comply with Health and safety, Environment and HR regulations
  • Identify Service processes improvements areas and propose proactively improved workflows

To be a perfect fit for this role, you would already have:

  • Proven experience in management/oversight of customer facing activities working in complex multi-functional teams.
  • Experience in planning and execution processes, ERP knowledge is a plus (SAP preferred)
  • Education background in Economics or similar, Diploma or Bachelor Degree (as a plus)
  • High commitment towards customers; analytical thinking, team working, proactivity and initiative attitude
  • Passion to never-stop learning, continuous improvement and growing
  • Respect and appreciation of each person’s uniqueness, willingness to co create and share knowledge
  • Proficiency in English and Italian, both writing and speaking
  • Eligibility to work in Italy

What we offer

  • Flexibility: trustful environment with an inclusive and flexible way of working driven by results,; hybrid and remote working enabled by innovative tools and devices, personal computer and smartphone; wi-fi connection reimbursement.
  • Welfare: flexible welfare programs and health insurance extendable to your family; professional and extraprofessional accident insurance; free on-site lunch options.
  • Never stop growing: plenty opportunities for continuous and individual learning journeys
  • An inclusive team culture where you can be yourself

Join us and be yourself. Inclusion is our ambition!

Siemens is an equal opportunity employer, offering a safe and inclusive work environment, based on mutual respect and the appreciation of uniqueness, guaranteeing equal employment opportunities to all qualified candidates to unleash their full potential.

Address to us your desired working conditions/ environment. Typically, this kind of position is full-time, however please feel free to ask for a more flexible arrangement if that suits better to you.

For more details about Siemens Italia please go to:

Our recruiting team is looking forward to getting to know you!

#MakeYourImpact #LI-Hybrid

Organization: Digital Industries

Company: Siemens S.p.A.

Experience Level: Mid-level Professional

Full / Part time: Full-time

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