Create a better tomorrow with us.

We are looking for a Technical Promoter – Customer Service, to be hired with a permanent contract in Milan within the Electrification and Automation – Customer Services area.

Siemens is a focused technology company, pioneering intelligent solutions that transform the everyday in manufacturing, grids, buildings, and transportation. Our technology addresses real problems that affect the future of humanity.

You love to create an impact? From Day 1 you are empowered to make a difference for a better tomorrow with your full potential and creativity.

Your Challenge

As Technical Promoter – Customer Service, your mission will be to act as a technical ambassador in the field of Electrification and Automation, supporting our customers in evolving their installed base and identifying new service opportunities.

Your main activities will be:

• Promote Siemens service portfolio in electrical protection systems, SCADA solutions, medium voltage (primary and secondary) systems.
• Engage with customers, utilities, and industrial partners to understand their technical needs and propose upgrade/modernization paths.
• Provide technical consulting and presentations to customers, helping them to evolve their systems with innovative service solutions.
• Generate leads and opportunities for revamping, retrofitting, and service contracts, in close collaboration with Sales and Proposal teams.
• Support marketing initiatives, events, and workshops with customers and stakeholders.
• Travel regularly across Italy (and occasionally abroad) to strengthen customer relationships and promote Siemens technology.
• Act as a liaison between customers and internal functions (Sales, Proposal, Project Execution, HQ) to ensure a consistent and professional technical approach.

To be a perfect fit for this role, you would already have:

• Solid knowledge of service activities in electrical protection systems, SCADA, and medium voltage (primary and secondary).
• Background in Electrical/Energy/Automation Engineering or equivalent experience.
• Experience in technical promotion, sales support, or customer-facing engineering roles.
• Strong communication and presentation skills, with ability to engage technical and non-technical stakeholders.
• Passion for innovation and the ability to translate technology into business opportunities.
• Familiarity with CRM systems and digital sales/marketing tools, with an orientation to data-driven customer management.
• Propensity towards digitalization, including knowledge of trends and solutions in IoT, cybersecurity, and smart service applications.
• Willingness to travel frequently and work directly with customers on site.
• Proficiency in English and Italian.
• Eligibility to work in Italy.

What we offer

• Flexibility: trustful environment with an inclusive and flexible way of working driven by results,; hybrid and remote working enabled by innovative tools and devices, personal computer and smartphone; wi-fi connection reimbursement.
• Welfare: flexible welfare programs and health insurance extendable to your family; professional and extraprofessional accident insurance; free on-site lunch options.

• Never stop growing: plenty opportunities for continuous and individual learning journeys
• An inclusive team culture where you can be yourself
• Company Car

Take a look at our welfare programs, please visit: Benefits e Welfare in Siemens Italia - Siemens IT

Join us and be yourself. Inclusion is our ambition!

Siemens is an equal opportunity employer, offering a safe and inclusive work environment, based on mutual respect and the appreciation of uniqueness, guaranteeing equal employment opportunities to all qualified candidates to unleash their full potential.

Address to us your desired working conditions/ environment. Typically, this kind of position is full-time, however please feel free to ask for a more flexible arrangement if that suits better to you.

Our recruiting team is looking forward to getting to know you!

#MakeYourImpact #LI-Hybrid

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