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Senior Technical Trainer

Vacature ID
483045
Geplaatst sinds
31-okt-2025
Organisatie
Global Business Services
Vakgebied
Customer Services
Bedrijf
Siemens Technology and Services Private Limited
Ervaringsniveau
Experienced Professional
Type functie
Fulltime
Werkvorm
Alleen op kantoor/werkplaats
Type contract
Vast contract
Locatie(s)
  • Bangalore - Karnataka - India

Hello visionary!

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.

Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs.

You’ll make a difference by:

  • The Trainer will play a pivotal role in enabling employees to transition successfully to new systems, processes, and technologies as part of a large-scale, complex transformation program. This role is responsible for delivering high-quality, engaging, and impactful training sessions—helping end users gain the knowledge, skills, and confidence to perform effectively in the new environment.
  • The ideal candidate will bring deep expertise in facilitating system and process trainings across enterprise platforms such as Salesforce, Snowflake, Microsoft Dynamics, and SAP, with strong experience delivering both virtual and instructor-led sessions.
  • Training Delivery
    • Deliver instructor-led, virtual, and blended learning sessions to train end users on new business applications, systems, and processes.
    • Conduct effective training on enterprise platforms (e.g., Salesforce, Snowflake, Microsoft Dynamics, SAP) ensuring users understand functionality, workflows, and integration points.
    • Ensure sessions are interactive, practical, and tailored to diverse learner groups and business contexts.
    • Use demonstrations, walkthroughs, and simulations to help learners apply concepts and build hands-on competence.
  • Training Preparation & Readiness
    • Prepare and customize training materials, facilitator guides, and learner handouts in alignment with program objectives.
    • Participate in train-the-trainer (TTT) sessions to stay updated on new systems, process updates, and learning content.
    • Validate training environments, data, and system access before delivery to ensure smooth facilitation.
    • Gather learner feedback and share recommendations to enhance training quality and learner engagement.
  • Stakeholder Collaboration & Coordination
    • Collaborate closely with Training Manager, Senior Learning Consultants, Program Leads, and Change Management Teams to align training delivery with deployment schedules and business readiness milestones.
    • Support regional or functional customization of training content as needed.
    • Maintain effective communication with SMEs, product owners, and project teams to stay aligned with evolving business processes.
    • Track attendance, learning completion, and user readiness, escalating risks or issues proactively.
  • Measurement & Continuous Improvement
    • Monitor and report training effectiveness metrics (attendance, satisfaction, knowledge scores, performance readiness).
    • Analyse post-training feedback and assessments to identify skill or confidence gaps.
    • Continuously improve delivery techniques and content relevance based on learner needs, system changes, and feedback insights.

Your success is grounded in:

  • 8-10 years of experience in delivering training programs in enterprise systems and transformation environments.
  • Proven experience delivering system/process training on platforms such as Salesforce, Snowflake, Microsoft Dynamics, SAP, or similar enterprise applications.
  • Strong facilitation and presentation skills for instructor-led (ILT) and virtual instructor-led (vILT) training.
  • Experience conducting training for system rollouts, process transitions, or technology upgrades in large-scale organizations.
  • Familiarity with virtual collaboration and delivery tools (MS Teams, Zoom, WebEx) and LMS systems for learner tracking.
  • Ability to translate complex concepts into simple, actionable learning for diverse user groups.
  • Excellent communication, interpersonal, and stakeholder management skills.
  • Experience working in digital transformation or technology adoption programs.
  • Understanding of change management and user adoption principles.
  • Certification in Training Delivery/Facilitation (e.g., ATD Master Trainer, CPTM, or equivalent).
  • Exposure to eLearning development tools and blended learning approaches is an advantage.

Join us and be yourself! 

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. 

This role is based in Bangalore. But you’ll also get to visit other locations in India and globe, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams. impacting entire cities, countries and the shape of things to come. We’re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries.