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Service Engineer - Security Systems

Vacature ID
497863
Geplaatst sinds
05-mrt-2026
Organisatie
Smart Infrastructure
Vakgebied
Customer Services
Bedrijf
Siemens Pte Ltd
Ervaringsniveau
Mid-level Professional
Type functie
Fulltime
Werkvorm
Alleen op kantoor/werkplaats
Type contract
Vast contract
Locatie(s)
  • Singapore - - Singapore
Service Engineer - Security Systems Role

The Service Engineer (Security Systems) is responsible for the installation, commissioning, maintenance, troubleshooting, and repair of Electronic Security Systems, including CCTV, Access Control, Intrusion Detection, Intercom, Video Management Systems (VMS), and related low voltage security technologies.
The role ensures high quality service delivery, system reliability, and compliance with security and data protection standards.

You can make a difference with...

1. Installation & Commissioning
  • Install, configure, and commission CCTV systems (IP/analog cameras, NVR/VMS, storage units).
  • Install and commission Access Control systems (readers, controllers, door hardware, credentialing systems).
  • Configure Intrusion Detection and alarm systems.
  • Integrate security systems with network infrastructure and third‑party platforms.
  • Conduct system testing, verification, point‑to‑point checks, and acceptance tests.
  • Ensure all work complies with security industry standards, manufacturer guidelines, and local regulations.

2. Maintenance & Troubleshooting
  • Perform preventive and corrective maintenance for all electronic security systems.
  • Diagnose and resolve faults in cameras, access control panels, sensors, controllers, servers, and network devices.
  • Handle VMS issues including storage failures, video loss, analytics errors, and system slowdowns.
  • Execute firmware updates, backups, and software patching.
  • Respond to critical incidents and provide timely on‑site support.

3. System Monitoring & Optimization
  • Review system logs, events, alarms, and analytics trends to identify performance issues.
  • Recommend improvements for system reliability, cybersecurity, and operational efficiency.
  • Support remote diagnostics and monitoring activities when required.

4. Documentation & Reporting
  • Prepare service reports, maintenance checklists, and incident reports.
  • Maintain detailed records of configurations, IP addresses, user access, inventory, and system changes.
  • Assist with as‑built drawings, system documentation, and handover materials.
5. Customer Support & Coordination
  • Provide technical support and user training to customers and end‑users.
  • Work closely with project teams, contractors, and vendors to ensure smooth execution.
  • Communicate progress, issues, and resolutions clearly and professionally.

Your Defining Qualities...
  • Diploma/Degree in Electrical, Electronics, IT, Security Technology, or related engineering field.
  • 2–5 years experience in Security System service roles preferred.

Technical Skills
  • Strong knowledge of CCTV, Access Control, Intrusion Detection, and VMS technologies.
  • Experience in network fundamentals (IP addressing, VLANs, switches, PoE).
  • Familiarity with cybersecurity practices related to physical security systems.
  • Ability to read electrical drawings, security schematics, and network diagrams.
  • Hands‑on experience with low‑voltage electrical work and structured cabling.

Vendor or system certifications (advantageous):
  • Milestone, Genetec, Axis, Bosch, Hanwha, Pelco
  • Kantech, Lenel, C•Cure, HID, Inner Range
  • Intrusion Detection vendor platforms
Soft Skills
  • Strong communication and customer-handling abilities.
  • Good analytical and problem‑solving skills.
  • Ability to work independently and respond under pressure.
  • High attention to detail and strong documentation discipline.

Additional Requirements
  • Willingness to work after-hours, weekends, or on-call when required.
  • Valid driving licence (preferred).
  • Ability to work at heights, in data rooms, and in secure facilities.
Transform the everyday with us.

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

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