Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Apply now for the position of Order Management Professional, and you will play a key role in processing international customer orders, ensuring accurate configuration, pricing, and on-time delivery while supporting internal stakeholders throughout the full order lifecycle.

Your role:

• Resolves the most complex inquiries and/or requests regarding products and/or services. Guides internal customers and contacts by providing the most complex information while providing efficient and courteous service. Leads investigations and resolves the most complex problems. Guides order tracking, price quoting, and purchase order creation, and participates in order scheduling process. 

• Receive and Process Orders from Siemens affiliates and third parties and process through shipment to the point invoice.  Obtains and confirm all information required to configure the order. (Internal purchase orders, letter of credit, external purchase order).  Review Regulatory website for registration requirements for international orders.  
• Create sales orders in SAP, verify configuration (using price book tools), pricing, schedule to capacity, and coordinate customer delivery. Release the Sales Order to the Order Fulfillment or create and submit purchase order to contract manufacturer as needed.  

• Monitor the order status and follow up to ensure its progress and on-time delivery.

• Experience in export/logistics working closely with our logistics team. 

• Generate RMA (Return Material Authorization) requests and complete follow-up at internal customer and vendor levels. Provide order confirmation to the country/customer. Assist coordination of deliveries with Logistics dept. when necessary.  Process invoices upon Inco terms, or other sales terms as required.
• Provide information related to the order management process and respond to questions and issues from order process stakeholders (order fulfillment, customer, supplier, buyers. country managers and counterparts, SCM engineers, CSEs, shipping/traffic, Ultrasound HQ management).

• Act as a liaison between customers/country and internal Ultrasound HQ personnel and respond to questions, escalate if appropriate, and resolve issues.  Mentor/support new/less-experienced Order Managers.

• Back up manager on projects, reports, data collection, communications, audits and other tasks. Update report data, maintain, run, and distribute reports (i.e. RMA, DOA, Ship Plan, Backlog, Material Shortages) Update procedures as needed.

Your expertise:

• Bachelor’s degree in Business Administration, Supply Chain, Logistics, International Trade, or a related field (or equivalent work experience).
• 2-3 years of experience in order management, logistics, export operations, or a related field.
• Strong SAP or ERP system skills and experience with international order processing and regulatory compliance.

• Proficiency in SAP/ERP systems, export & logistics processes, and order fulfillment cycles (pricing validation, purchase orders, invoicing).
• Strong organizational, planning, and problem-solving skills with the ability to manage multiple priorities under tight deadlines.
• Self-starter with excellent follow-up and decision-making skills.
• Effective communication and collaboration with internal teams, customers, and vendors.
• Ability to perform under high-pressure situations, especially during month-end cycles.
• Team player with a flexible approach to supporting colleagues and adapting to changing priorities.

To find out more about the specific business, have a look at https://www.siemens-healthineers.com/ultrasound  

Basic wage component (gross) and other rewards: starting from 1550 EUR Brutto /month + VAR*

*We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional qualifications and experience in our compensation package and/or when offering you other positions.

Our goal is to pay our employee's fairly, regarding the market situation and we are ready to welcome high-quality candidates in our team.

Who we are:
We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at https://jobs.siemens-healthineers.com/careers

To all recruitment agencies:

Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.

We offer

• Variable and Christmas bonus
• Hybrid type of work – combination of telework and work from office
• Flexible Working Hours
• Bridge days – free extra paid leave 6 days per year
• 3 sick days per year (no doctor’s permit needed)
• In case of sickness 100% salary reimbursement 20 days/ year, this includes max. 10 days/ year for of family care
• Additional pension plan
• 300 EUR for regeneration of work force via cafeteria system
• Wellbeing program – Psychological, Legal and Financial Councelling
• Family care program (subsidy for newborns, maternity leave, kindergardens, summer camps)
• Retention program (work anniversary, life anniversary, employee loans)
• Training and development program (business and product trainings, e-learning, language courses, soft skills trainings,…)
• Adjustable standing desk as a standard
• Participation on world famous IT conferences like Microsoft IGNITE for best employees
• Wide project portfolio in healthcare domain and job rotation within company (Cybersecurity, Artificial Intelligence, Healthcare IT services, …)