Change the future with us.

We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.

Why you’ll love working for Siemens!

• Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
• Solve the world’s most significant problems – Be part of exciting and innovative projects.
• Engaging, challenging, and fast evolving, cutting edge technological environment.
• Opportunities to advance your career and mentorship programs on a local and global scale.
• Competitive total rewards package.
• Profit sharing available.
• Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
• Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
• Participate in our celebrations, social events and offsite business events.
• Opportunities to contribute your innovative ideas and get paid for them!
• Employee perks and discounts.
• Diversity and inclusivity focused.

Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2022, Canada’s Top Employers for Young People 2022 and Greater Toronto's Top Employers 2022.

What will you do?

As a member of the Warranty team to fulfill the Technical Support objectives, you will be delivering high servicing standards in safety, performance and reliability, measured by cost, quality and customer satisfaction. Provide Technical advice to our customers' maintenance workforce to enhance equipment reliability of the Siemens charger locomotive and coaches’ fleet. Advise on: routine maintenance, restoration and resolution of equipment failures, semi-complex equipment installation, modifications and repairs. Develop strong and successful relationship with the customer. Assist the Siemens Mobility providing details on Customer related inquires, involving Mechanical Department concerns. Drive increased productivity and quality through strong know-how, experience, successful collaboration, and innovative thinking. 

Responsibilities/ Accountabilities

• Participate and adhere to short, medium and long term strategic goals. 

• Identify and contribute to KPI's related to contract deliverables, monitor and control progress towards goal achievement to drive business improvements. 

• Participate in regular reviews with customer representatives and demonstrate improvement in product performance and satisfaction by supporting the customer in achieving business objectives. 

• Collaborate with the customer to explore opportunities of mutual interest. 

• Be the first point of contact for resolution of out-of-process events for the customer. 

• Ensure a professional communication style and build a relationship with the client that provides a stable foundation for business activities. 

• Ensure specific contractual and customer requirements are met by participating in internal contract reviews. 

• Interact with support functions and key vendors to ensure timely delivery of materials and services by participating in performance reviews as required. 

• Produce and maintain evidence in the agreed upon format to demonstrate that the company has met contract deliverables. 

• Ensure the fleet is compliant with rail regulations, group standards and Siemens policies. 

• Collaborate with the head office engineering organization on reactive and proactive fleet improvements. 

• Support the implementation and ongoing management of the performance program, monitor reliability and performance trends and develop improvement proposals. 

• Demonstrate behavior and values consistent with Siemens values, the Siemens Mobility Behavioral Partnership and the Siemens Code of Ethics. 

• Drive productivity improvement using continuous improvement and Six Sigma techniques to support strategic objectives.
• At all times respect and demonstrate Siemens’ Health & Safety standards 

Required Knowledge / Skills, Education, and Experience 

• Bachelor's degree in Electrical or Mechanical Engineering or DEC in Mechanical or Electrical Engineering Technology or equivalent experience. 

• Strong technical understanding of the rolling stock industry, with in-depth knowledge of rolling stock maintenance techniques, procedures and best practices. 

• Excellent English and French language skills, both written and verbal, with excellent communication skills in the language. 

• Ability to apply standard processes to maximize consistency of output and increase efficiency. 

• User knowledge of Fleet monitoring and CMMS Software. 

• Ability to work under pressure (stress management). 

• Good knowledge of Microsoft Office suite application to generate reports, presentations, email communications, and work with spreadsheets. 

• Leadership, customer service, strategic innovation and ability to influence others. 

• Be curious and autonomous. 

• Experience supervising and leading multi-functional teams in a rail environment preferred. 

• Experience in fleet implementation. 

• Previous experience in profit and loss management. 

• Experience with contracts and commercial activities. 

• Experience negotiating with customer and supplier representatives at the workplace.

The preferred candidate will have a profound background maintenance, commissioning or another rail-related experience. 

About us.

We share our ideas and champion the people behind them.

Siemens Mobility is a separately managed company of Siemens AG. As a leader in transport solutions for more than 175 years, Siemens Mobility is constantly innovating its portfolio. Its core areas include rolling stock, rail automation and electrification, a comprehensive software portfolio, turnkey systems as well as related services. With digital products and solutions, Siemens Mobility is enabling mobility operators worldwide to make infrastructure intelligent, increase value sustainably over the entire lifecycle, enhance passenger experience and guarantee availability. In fiscal year 2022, which ended on September 30, 2022, Siemens Mobility posted revenue of €9.7 billion and had around 38,200 employees worldwide. Further information is available at: www.siemens.com/mobility.

In Canada, Siemens Mobility has been providing solutions to the transportation industry for more than 40 years, including railway infrastructure maintenance services on the rail networks in Quebec and Ontario, light rail vehicles in Edmonton and Calgary, trainsets delivered to VIA Rail Canada, new trainsets for Ontario Northland that will bring back Northeastern passenger rail to Ontario that are expected to be delivered in 2026, an order for locomotives for Montreal’s exo and the rail electrification and overall system maintenance of the light rail transit network in Kitchener-Waterloo. Our footprint also includes dispatching services operated from Dorval, Québec, to more than 25 railways across Canada covering over 3,400 miles of track.

Today, Siemens Mobility provides customers with full-service capabilities for the entire life cycle of their projects to help evolve our growing cities while supporting Canada’s sustainability goals.