Be Part of Breakthrough Healthcare Innovation For everyone. Everywhere. Sustainably:

Join a global community that is inspired by care, driven by innovation, and united by purpose. In our inclusive and supportive environment, diversity and individuality are celebrated. We encourage you to step beyond your comfort zone and provide the flexibility, tools, and trust you need to grow,  both professionally and personally. Your unique contribution truly matters here.

Your Role

As a Customer Service Engineer Medical Imaging Systems, you play a key role in ensuring that advanced diagnostic systems perform at their best. You are primarily responsible for the installation, preventive maintenance, and troubleshooting of CT, PET/CT, and SPECT/CT systems at hospitals, healthcare institutions, and private clinics.

Your work enables healthcare professionals to deliver accurate diagnoses and high‑quality patient care,  every single day.

Your Responsibilities

In this role, you will:

• Be part of the on‑call service team, quickly analyzing and resolving technical issues, both on site and through remote support.
• Ensure high‑quality handover after each assignment, including clear reporting and thorough documentation.
• Advise customers on the optimal use and maintenance of their systems.
• Identify opportunities for system improvements or expansions and support sales colleagues where appropriate.
• Participate in a rotation system as a Helpdesk Engineer, acting as a first‑line technical contact, performing remote diagnostics, and supporting fellow service engineers.

What You Bring

• A completed MBO+ or HBO degree in Electrical Engineering, Engineering, Mechatronics, Mechanical Engineering, or Technical Computer Science.
• Knowledge of electronics, or a strong willingness to follow additional technical training.
• Relevant work experience, preferably in hospitals or clinical environments.
• Experience with medical equipment or X‑ray systems is a strong advantage.
• A strong affinity with IT is essential.
• A flexible, proactive mindset and willingness to participate in standby/on‑call duties outside office hours.
• Strong communication skills and the ability to work independently.
• Good written and spoken communication skills in Dutch and English.
• A valid Category B driving license.

What We Offer

You will join a professional yet informal working environment at a global leader in medical technology. We offer:

• A full‑time position with ample room for technical and personal development.
• Regular, specialized technical training focused on MRI, CT, PET/CT, and SPECT/CT systems.
• An attractive compensation package, including laptop, mobile phone, company car, and both fixed and variable salary components.
• A solid pension plan and clear career progression opportunities toward specialist or coordinating roles.

Customer Services Team

Our Customer Service colleagues are responsible for the installation, maintenance, and training related to advanced medical equipment in hospitals and healthcare institutions. All activities are centrally coordinated from the Customer Care Center, ensuring efficiency, quality, and excellent customer support.

Who we are: We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.