Přeskočit na obsah Přeskočit na zápatí

Leading consultant of IT support

ID pozice
488510
Zveřejněno od
15-Pro-2025
Organizace
Siemens Healthineers
Obor
Information Technology
Společnost
SIEMENS HEALTHCARE LIMITED LIABILITY COMPANY
Úroveň zkušeností
Se střední praxí v oboru
Typ pozice
Plný úvazek
Režim práce
Pouze na pracovišti
Druh smlouvy
Trvalý
Lokalita
  • Moskva - Moskva - Ruská federace
Job description:

• User support with IT services and corporate applications, incl. Support of remote users.
• Registration and processing of user incidents in local Ticketing tool (Service Desk).
• HW installations, support of work desk, support with SW installations.
• User documentation on corporate SW and tools.
• User trainings on corporate IT SW and applications.
• Office IT infrastructure support: network, server HW, printing service, IP telephony. 
• File shares deployment and support (configurations, monitoring, fix of vulnerabilities).
• Technical documentation and internal knowledge base (description of current configurations, DRP, etc.)
• Technical support of external events 
• Communication with global IT teams 

Requirements:

• Higher education (Technical, IT);
• At least 3 years of work experience in IT ( Helpdesk, system administration);
• English – Intermediate and higher;
• Knowledge of Windows OS at the admin level; 
• Confident knowledge of O365;
• Knowledge of server Microsoft products: Windows Server, Active Directory, DNS, DHCP;
• Confident knowledge of network services, protocols and operational principles; 
• Experience with domain names, DNS, protocols HTTP/HTTPS, SSL-certificates;
• Cisco HW knowledge
• Skills of remote support

Optional skills/experience:

• Knowledge of Linux OS 
• Knowledge of PostgreSQL
• Experience of data bases management
• Programming skills
• Knowledge of Microsoft Intune
• Knowledge on Juniper, Aruba HW