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Senior IT Provider Management Professional

ID pozice
489827
Zveřejněno od
23-Pro-2025
Organizace
Digital Industries
Obor
Information Technology
Společnost
Siemens Technology and Services Private Limited
Úroveň zkušeností
S dlouholetou praxí v oboru
Typ pozice
Plný úvazek
Režim práce
Pouze na pracovišti
Druh smlouvy
Trvalý
Lokalita
  • Puné - Maharashtra - Indie

Hello Visionary!

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.

We are looking for: Senior IT Provider Management Professional

You’ll create impact by:

  • Managing the entire lifecycle of relationships with external IT providers to ensure maximum value for the DI IT function.
  • Defining and executing IT Provider Management governance within the DI IT framework at strategic, tactical, and operational levels.
  • Developing and maintaining ERP-specific sourcing strategies aligned with leadership and adapting to market and technology changes.
  • Driving provider selection, negotiations, and alignment with business objectives and DI IT strategy.
  • Monitoring provider performance, ensuring SLA alignment, benchmarking, and handling claims and critical issues.
  • Leading all aspects of daily service delivery, issue resolution, resource onboarding/offboarding, and ensuring service quality and reliability.
  • Handling contract changes, compliance, and facilitating efficient communication between internal teams and providers.
  • Building positive relationships with providers and encouraging teamwork across global teams.

You’re excited to build on your existing expertise, including :

  • Informative background: B.E/B.Tech/MCA or equivalent, with 15+ years in IT and strong provider management experience.
  • Demonstrable experience in leading external providers and crafting long-term partnerships.
  • Good background in contract lifecycle management, SLA/benchmark definition, and performance control.
  • Commercial skill and familiarity with Siemens internal processes and tools (a plus).
  • Expertise in IT service delivery within ERP and software development environments.
  • Knowledge of ITIL Service Management framework and project management in agile and waterfall methodologies.
  • Superb communication, negotiation, and presentation skills for collaborator engagement.
  • Ability to operate effectively in a VUCA environment with strong moderation and problem-solving skills.
  • Familiarity with information security, IT compliance, and data protection regulations.
  • Experience working in global, multi-cultural teams and understanding German labor regulations.
  • Proficiency in office and analytics tools; proficient English (German is a plus).

Create a better #TomorrowWithUs!

This role, based in Pune, is an individual contributor position. You may be required to visit other locations within India and internationally. In return, you'll have the opportunity to work with teams shaping the future.

At Siemens, We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

Find out more about Siemens careers at: www.siemens.com/careers