As Siemens Digital Industries Software adapts to a hybrid working model, the Workplace Experience Coordinator will ensure a top-notch experience for employees and visitors at our offices. This role focuses on maintaining high-quality office spaces, organizing engaging events to encourage office attendance, and fostering team building and employee engagement. The Workplace Experience Coordinator will build strong relationships with office users and manage office services effectively. Acting as the ‘voice and ear’ of local users, you’ll be key in achieving these objectives at your assigned location(s).

Essential Functions:

•                 Reports to Regional Operations Manager

•                 Manage office reception desk, incl. related receptionist tasks (if applicable at local site)

•                 Plan, communicate, coordinate, and implement global employee engagement program initiatives at local office

•                 Primary office contact – ‘voice and ear’ of the local office and remote office if applicable Work with local management or business leadership (including VP if local); and adapt initiatives to local needs

•                 Measure employee engagement and satisfaction, through occupancy reports, room bookings, ServiceNow ticket surveys

•                 Track Facilities budget, raise FRPs (Facilities Request to Purchase), submit good receipts, and approve invoices related to facility operations and engagement activities

•                 Escalate ongoing issues in the office to DI SW EHS&FEP organization

•                 Participate in quarterly meetings to review and discuss any quality or service concerns

•                 Manage Vendors/Contractors scope and service level agreements related to operation

•                 Support and implement local employee Health & Safety program

•                 Manage service ticket requests

•                 Support the role-out of new technologies, e.g. Visitor Management System, Audio-Visual Systems and occupancy sensors

•                 Point of contact for critical events – security, EHS, fire, power, or related

•                 Coordinate maintenance work with SRE (planned and reactive maintenance; electrical, plumbing, coffee machines etc.)

•                 Coordinate renovations and updates of buildings and grounds

•                 Maintain asset register of Facilities inventory

•                 Maintain key inventory

•                 Access Control Admin depending on site system

•                 Arrange courier dispatches and deliveries

•                 Maintain conference rooms setup and clean up after meetings/events

•                 Monitor cleanliness and safety of the building, escalating as needed

•                 Support business with PO creation

Skills and Abilities:

•                 Requires a positive, professional approach and the ability to perform tasks with minimal direction and guidance

•                 Self-motivated and a willingness to help

•                 Customer focused mindset – demonstration of excellent customer service skills that are proactive, convenient and personalized.

•                 Conflict resolution, negotiation, interpersonal and customer interfacing skills required

•                 Proficient with Microsoft applications (Outlook, Teams, Excel, PowerPoint etc.)

•                 Strong written and verbal English communication skills

•                 Ability to establish sense of community with employees

•                 Well organized, with ability to plan, multitask, monitor, follow up and report

•                 Ability to work in a team

Scope:

•                 Report directly to Local or Regional Operations Manager

•                 Typically providing support to the office they are based in but may be required to remotely support other offices in country or region.

•                 Typically supporting up to 250 employees

•                 Fluent in English and language native to the site location is required

Education/ Experience level:

•                 3 - 5 years in similar role

•                 Certification or higher in Facilities management, business management or a related field

We are Siemens:

A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow.

The total cash compensation range for this position is 72,700 PLN to 123,900 PLN and this role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate’s job-related skills, experience, and relevant education/training. Siemens offers health and wellness benefits to employees.

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