Transform the everyday for everyone.

We are looking for a Service Engineer to be hired with a permanent contract in Genoa within the

Service Execution area.

The candidate will be responsible for implementing, maintaining, and supporting Cybersecurity and Digital installations both onsite and at customer facilities.

Siemens is a focused technology company, pioneering intelligent solutions that transform the everyday in manufacturing, grids, buildings, and transportation. Our technology addresses real problems that affect the future of humanity.

You love to create an impact? From Day 1 you are empowered to make a difference for a better tomorrow with your full potential and creativity.

Your Challenge

This role combines technical expertise with a customer-facing approach: the Service Engineer will manage the product portfolio within the relevant business segment, promote and support the sale of new products and services, and collaborate closely with the sales team as a technical reference for Cybersecurity and Digital topics.

In the short term, you will:

• Manage and maintain IT/OT devices (e.g. NAS, routers, firewalls, switches, and industrial PCs)
• Support and implement Cybersecurity frameworks (e.g. IEC 62443, NIS2 Directive)
• Configure and troubleshoot network infrastructures in industrial environments
• Perform installation, commissioning, and maintenance activities at customer sites
• Provide remote and onsite technical support (hotline and diagnostic services)
• Document interventions and ensure compliance with Siemens’ quality and security standards

In the medium to long term, you will:

• Become the technical point of reference for Cybersecurity & Digital topics within the Service Execution division
• Contribute to the development of new service offerings and continuous improvement initiatives
• Support customer awareness and training on OT security best practices

To be a perfect fit for this role, you would already have:

• Proven experience in technical service, support, or system integration roles focused on Cybersecurity, IT/OT networking, or digital infrastructure
• Bachelor’s Degree (or equivalent) in Computer Engineering, Cybersecurity, Information Technology, or a related technical diploma
• Practical knowledge of network security technologies (firewalls, VPNs, IDS/IPS, endpoint protection, patch management, access control)
• Familiarity with Cybersecurity frameworks and standards (IEC 62443, NIS2, ISO 27001, NIST)
• Understanding of IT/OT convergence concepts, including secure remote access and asset management
• Willingness to travel frequently across Italy, and occasionally abroad
• Fluency in Italian and English, both written and spoken
• Proactive attitude, autonomy, teamwork, and focus on delivering results and customer satisfaction

What we offer

• Flexibility: trustful environment with an inclusive and flexible way of working driven by results,; hybrid and remote working enabled by innovative tools and devices; wi-fi connection reimbursement.
• Welfare: flexible welfare programs and health insurance extendable to your family; professional and extraprofessional accident insurance; free on-site lunch options.
• Never stop growing: plenty opportunities for continuous and individual learning journeys
• An inclusive team culture where you can be yourself

Take a look at our welfare programs, please visit: Benefits e Welfare in Siemens Italia - Siemens IT

Join us and be yourself. Inclusion is our ambition!

Siemens is an equal opportunity employer, offering a safe and inclusive work environment, based on mutual respect and the appreciation of uniqueness, guaranteeing equal employment opportunities to all qualified candidates to unleash their full potential.

Address to us your desired working conditions/ environment. Typically, this kind of position is full-time, however please feel free to ask for a more flexible arrangement if that suits better to you.

Our recruiting team is looking forward to getting to know you!

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