- Goa - Goa - Indie
Manager – Ops to Ops & Components Business
Role Purpose
Own and lead end-to-end order management for components business-from demand intake through SAP order execution, providing order confirmations with delivery date, tracking reviews, delivery adherence, and cross-functional closure-while ensuring production feasibility (takt time, capacity,
sequencing) and driving resolution of quality/technical issues impacting customer delivery.
Key Responsibilities
Order Management Ownership (E2E)
- · Own order entry, validation, prioritization, and fulfilment for components business.
- · Run daily/weekly SAP-based order tracking reviews, highlight risks (capacity, shortages, quality holds), and drive closure.
- · Ensure OTD (On-Time Delivery) through proactive expediting, promise-date governance, and exception management.
SAP Execution & Governance (Operational Excellence)
- · Ensure robust SAP transaction discipline for: order creation/release, material availability checks, pick/issue alignment, and order confirmations aligned to production orders.
- · Drive clean master/transactional data practices for planning & execution (BOM/routing/work center/capacity fundamentals as relevant to the role).
- · Lead improvement of dashboards/reports for backlog, adherence, shortages, WIP, and delivery performance.
Production Planning Interface (Takt Time | Capacity | Feasibility) .
- · Translate demand into executable plans with PPC/Production: takt time, line loading, bottleneck management, and finite capacity alignment.
- · Review and challenge production plans with capacity reality; drive sequencing and prioritization based on customer/penalty/criticality.
- · Coordinate material readiness and constraints resolution with SCM/Procurement.
Technical & Quality Problem Resolution . Use strong technical understanding to triage and support closure of quality issues/non-conformances impacting dispatch (MRB holds, rework loops, deviations).
Lead cross-functional containment and recovery plans with Quality/Engineering/Production/Suppliers; ensure recovery dates are committed and tracked in reviews.
Autonomous Business Leadership
- · Act as an autonomous business owner for components order book: own results, drive governance, and influence without authority.
- · Lead stakeholder communication with internal teams and (as applicable) customers on status, risks, and recovery plans.
Key Interfaces
- · Manufacturing
- · Production / PPC / Industrial Engineering . Quality, Engineering (Manufacturing/Design), Supplier Quality . Procurement, Warehouse/Logistics, Finance
Required Skills & Competencies
Must-Have
- · Experience: 9-10 years (manufacturing / components / industrial
- · environment)
- · Education: B.E./B.Tech - Mechanical Engineering (Mandatory)
- · Strong Order Management in manufacturing/components environment . SAP proficiency (order execution & tracking; exposure to SD/MM/PP is
- · preferred)
- · Strong understanding of production systems: takt time, capacity, constraints, sequencing .
- · Ability to connect technical/quality issues with delivery impact and recovery planning .
- · Drive collaboration to resolve issues in a CFT environment.
- · High ownership mindset; able to lead independently with minimal supervision
Success Metrics (KPIs)
- · Order confirmation to orders
- · OTD / Delivery Adherence for components business .
- · Backlog health (aging, critical backlog, promise-date stability) .
- · Order cycle time (release-to-ship) and schedule adherence .
- · Reduction in delivery losses due to quality holds/material shortages .