Hello Visionary!

We empower our people to stay resilient and relevant in a constantly evolving world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make an outstanding addition to our vibrant team. Siemens Mobility is an independent handled company of Siemens AG. Its core business includes rail vehicles, rail automation and electrification solutions, turnkey systems, intelligent road traffic technology and related services. The Information Technology (IT) department has the global responsibility for the internal IT of Siemens Mobility. Its goal is to provide a robust and efficient IT landscape derived from business and market demands. Your personality and individuality make the difference. In our team, we increase business performance and point the way into the digital age. Is that exactly your thing? Then live your passion in a cross-location team in which you can actively craft the future of our company. You open up new possibilities for our customers with your competence. Connected with this is an exciting career path that leads you to ever new projects and solutions in the field of IT for Siemens Mobility.

We are looking for an SAP EWM Support Specialist - 1st & 2nd Level

You’ll make a difference by:

In this position, you will be part of the global SAP EWM support organization at Siemens Mobility, supporting a cross-plant warehouse management system within a complex and continuously evolving IT landscape.

• Providing 1st and 2nd level support for SAP EWM applications across multiple plants.
• Receiving, prioritizing, and resolving incidents in the SAP EWM environment.
• Creating support tickets, performing initial analysis, and coordinating escalations to 2nd level support or development teams.
• Supporting end users in day-to-day SAP EWM processes, RF transactions, and system workflows.
• Communicating workarounds, system information, and status updates clearly and effectively to users.
• Performing technical analysis and debugging of SAP EWM issues.
• Closely collaborating with developers and consultants to analyze and resolve complex problems.
• Supporting developers with error reproduction and preparation of technical solution concepts.
• Participating in testing, quality assurance activities, and releases following bug fixes.
• Monitoring and supporting integrated SAP interfaces such as IDoc, MFS, and RFUI.
• Creating and maintaining technical documentation and knowledge base articles.
• Supporting SAP EWM migration projects on a global scale.
• Contributing to the conceptual design of new warehouse structures for existing and new plants and integrating them into the current system landscape.
• Implementing SAP customizing activities, including development specifications and solution acceptance.
• Developing and implementing solutions together with internal and external interface partners.
• Identifying cross-system improvement opportunities and contributing to the continuous optimization of the system landscape.
• .

You’ll win us over by:

• You hold a completed Master’s degree in computer science, software engineering, industrial engineering, or a comparable field.
• Alternatively, you have a comparable qualification combined with relevant additional certifications and several years of proven professional experience.
• You have extensive, hands-on experience with SAP EWM and MM-IM; knowledge of additional SAP modules such as PP or WM is an advantage.
• You have a strong understanding of logistics processes and their technical implementation in SAP systems.
• You possess experience in SAP ABAP debugging or demonstrate strong analytical and technical problem-solving skills.
• You are able to analyze issues in a structured manner and develop sustainable solutions.
• You are motivated to further develop your career towards development, customizing, or senior support roles.
• You bring experience in project management and sound knowledge of warehouse and production logistics processes.
• .

Join us and be yourself!

We value your outstanding identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and build a better tomorrow with us.

Make your mark in our exciting world at Siemens.

This role is based in Pune and is an Individual contributor role. You might be required to visit other locations within India and outside. In return, you'll get the chance to work with teams impacting - and the shape of things to come. We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and inspiration and help us shape tomorrow.

Find out more about Siemens careers at: www.siemens.com/careers & more about mobility at https://new.siemens.com/global/en/products/mobility.html