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Smart infrastructure from Siemens makes the world a more connected and caring place – where resources are valued, where impact on the world is considered, where sustainable energy is delivered optimally and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components, and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions.

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Role Summary

We are looking for an experienced Order Management Delivery Professional to drive end-to-end execution of customer orders while ensuring adherence to delivery schedules, cost targets, quality standards, and compliance requirements. The role demands strong ownership of revenue, delivery reliability, customer satisfaction, and cross-functional coordination to ensure smooth order flow and operational excellence.

Key Responsibilities

• Execute customer orders in line with committed delivery schedules, planned costs, and business profitability targets.
• Identify, mitigate, and manage execution risks while ensuring timely resolution of claims and operational challenges.
• Take ownership of revenue, delivery reliability, and order fulfillment performance in compliance with organizational policies and procedures.
• Ensure seamless order flow by collaborating with internal stakeholders, customers, vendors, and cross-functional teams.
• Apply project management principles and standardized work procedures to ensure compliance with quality systems, statutory requirements, and contractual commitments.
• Monitor and drive planned performance parameters to achieve customer expectations and business objectives.
• Build, develop, and maintain strong relationships with customers, internal teams, cross-functional stakeholders, and vendors.
• Engage regularly with key customers to understand their concerns, initiate corrective actions, and enhance customer satisfaction.
• Play an active role in strengthening the company’s image and supporting business growth through superior customer engagement and delivery performance.
• Coordinate effectively across functions and influence stakeholders at all levels to ensure alignment and execution excellence.
• Support procurement-related activities and ensure effective coordination for material availability and order fulfillment.
• Maintain proficiency in ERP systems, preferably SAP, for order processing, tracking, reporting, and operational control.
• Support Quality Management System (QMS) initiatives by updating and sustaining quality policies, procedures, and documentation.
• Plan and conduct internal audits and support external audits by regulatory bodies and customers.