- Tháné - Maharashtra - Indie
IT Service and Operations Professional – Mendix / Low-Code Platforms
Hello Visionary,
We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.
We are looking for job title : IT Service and Operations Professional – Mendix / Low-Code Platforms
You’ll create impact by
- Lead end-to-end service management for Mendix, Microsoft Power Platform, Copilot Studio, and Pega, aligned to business objectives and IT roadmaps.
- Act as the primary contact for partners, product owners, delivery teams, support teams, and providers on service, application, and technical topics.
- Ensure stable, secure, compliant operations through monitoring, incident, problem, change, release, and service request management.
- Drive continuous improvement by translating performance insights, user feedback, and operational risks into prioritised roadmap actions.
- Govern lifecycle activities from onboarding and transition to operations through improvements, upgrades, decommissioning, and vendor-led changes.
- Strengthen delivery quality by improving CI/CD pipelines, deployment processes, test coordination, release readiness, and DevOps Center standards.
- Shape enterprise-scale solution design, integrations, ALM standards, environment strategies, governance processes, and reusable templates with platform experts and developers.
- Establish KPIs, SLAs, service reviews, resilience plans, and provider governance to improve transparency, continuity, cybersecurity risk control, and customer satisfaction.
You’re excited to build on your existing expertise, including
- Bring a degree in Computer Science, Information Technology, Business Informatics, Engineering, or a comparable field, plus 10+ years in international IT environments.
- Apply good experience across end-to-end application and service operations, including incident, change, problem, release, and vendor management.
- Use deep Mendix ecosystem knowledge, ideally covering Siemens setup, governance, standard methodologies, reusable templates, operational concepts, and participants.
- Add Microsoft Power Platform or Pega knowledge, including enterprise governance, integration patterns, platform operations, Dataverse solutions, and Power Platform ALM.
- Demonstrate hands-on DevOps and CI/CD expertise using environment strategies, pipeline deployments, Azure DevOps, GitHub, Copilot Studio, and cloud delivery models.
- Show understanding of integrations, APIs, identity and access management, monitoring, logging, compliance, business continuity, structured documentation, and ITIL or SIAM frameworks.
- Bring business-fluent English, AI integration experience, strong ownership, analytical judgement, partner management, customer focus, and confidence coaching virtual teams.
- Contribute to user enablement and adoption by supporting training concepts, operational documentation, and clear communication for new features, processes, and service changes.
- Evaluate emerging automation and low code technologies, incl. AI-enabled capabilities, and identify opportunities to enhance applications, operational efficiency, and user productivity.
Join us and be yourself!
This role is based in Mumbai, Pune, Bengaluru, where you’ll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.
We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.
We’re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us shape tomorrow.
Find out more about Siemens careers at: www.siemens.com/careers
Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds