Interfaces with mid-level customers, engineers, and managers to develop or enhance complex computer-aided engineering design or manufacturing processes. Uses complex design and tooling tasks involving multiple design environments. Cogently communicates software problems to product development. Assists other engineers in the design, development, and implementation of large scale, complex graphical application programs on multiple software products and hardware platforms. Provides business and technical feedback to software and hardware vendors. Uses advanced data exchange methodologies to facilitate effective data sharing between dissimilar systems or applications that span across engineering disciplines. Responsible for in-depth technical papers and presentations to customer management. Guides junior engineers. Works with minimal supervision on complex projects with latitude for independent judgment and discretion. Well skilled with broad proficiency.

Job Responsibilities:

• Provide support for PCIe Solutions on hardware-assisted verification platforms, addressing customers’ technical needs and concerns.
• Deliver prompt and clear responses to customer inquiries and technical issues.
• Investigate, analyze, and troubleshoot emulated designs to identify root causes while collaborating with R&D to implement solutions.
• Deliver in-depth training sessions for field engineers and customers on product features and functionality.
• Design use cases and develop test scenarios tailored to customer needs.
• Collaborate closely with customers to gather product requirements and produce clear, detailed documentation and specifications.
• Work with early adopters to ensure successful implementation of new features and developments.
• Work closely with experienced team members to advance technology, uphold best practices, and drive ongoing product enhancements.

Job Qualifications:

• Bachelor’s degree with 8+ years of related experience or Master’s degree with 5+ years of related experience.
• Proficiency in C/C++ programming within a Linux development environment.
• Good knowledge of PCIe protocol.
• Good understanding of computer systems and x86 architecture.
• Familiarity with emulation technology is an advantage.
• Working knowledge of Hardware Description Languages (HDLs) such as Verilog or VHDL.
• Strong analytical and problem-solving abilities.
• Fluent in English, with excellent verbal and written communication skills.
• Self-driven, detail-oriented, and capable of working independently.
• Prior experience in a customer facing function such as application engineer from an emulation or prototype systems provider a plus.