IT User Engagement Technician

Job ID

499996

Veröffentlicht seit

23-Mär-2026

Organization

Mobility

Tätigkeitsbereich

Information Technology

Unternehmen

Siemens Mobility d.o.o. Cerovac

Erfahrungsniveau

Early Professional

Beschäftigungsart

Vollzeit

Arbeitsmodell

Arbeiten vor Ort

Vertragsart

Befristet

Standort(e)

Kragujevac - Sumadijski okrug - Serbien

Your new field of activity – challenging and future-oriented

• IT equipment procurement and distribution

• Managing user accounts and onboarding packages

• Onsite support for employees with IT hardware (computers and smartphones) setup and troubleshooting

• Client installations

• End-user support for walk-ins

• Assisting employees with MS O365 topics and general IT inquiries

Your qualifications – solid and adequate

• Ongoing studies or a graduate degree in IT, business informatics, information security, or a related field at a university or university of applied sciences

• Proficiency in handling IT end-user hardware and software, including Windows 11, MS Office 365, Android, and iOS

• Strong knowledge of MS Office products (entire O365 suite, including Power BI, Power Automate, and PowerApps)

• Basic understanding of modern IT processes (e.g., ITIL)

• IT infrastructure and network knowledge

• Fluent in Serbian and English, both written and spoken

Other skills

• High reliability

• Strong communication and organizational skills

• Analytical and solution-oriented thinking

• Ability to work independently and as part of a team

• Proactive approach to problem-solving and continuous learning

Jobdetails