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Manager- Customer Service/Operations - SFS COF

ID de Puesto
482790
Publicado desde
24-Oct-2025
Organización
Siemens Financial Services
Ámbito de trabajo
Customer Services
Empresa
Siemens Financial Services Private Limited
Nivel de experiencia
Profesional Junior
Tipo de jornada
Jornada completa
Modalidad de trabajo
Oficina/Solo presencial
Tipo de contrato
Indefinido
Ubicación(es)
  • Thane - Maharashtra - India
Job Description: - 


1. Deal document checking, completion and maintenance of accuracy in the customer documents and ensure accuracy of data in Odessa system
2. In depth understanding of various financial products like loans, leases and other trade finance products. 
3. Good understanding of documentation for Letter of Credit, TT and Forex payments. Closure of BOEs with Bank on a timely basis.
4. Tracking of PDDs and reporting on a fortnightly basis. Due escalations as necessary
5. Scanning & maintenance of customer documents within 7 days of deal settlement. Ensure the customer communications are made per accepted timelines i.e. welcome letters etc. are sent within 7 days 
6. Audit responsibilities pertaining to contract files
7. Charge creation with ROC for Private & Public limited companies and ensuring collection of expenses incurred from customers
8. Publishing of MIS in the region
9. Work closely with the risk team to ensure completeness of the transactions.


Experience:
1. Candidate with experience of 5 to 8 years from financial services, banking or BPO industry. Preferred from asset-based finance background
2. Should be a team player
3. Good communication skills. Both verbal and written. 
4. Education qualification: CA/ Inter CA/ ICWA/ MBA/MCOM/ BCOM
5. Right attitude and willingness to learn is very important
6. Position is based out of Gurgaon/Mumbai/Bangalore (flexible at this point)
7. Have a digital mindset.