Ir al contenido Ir al pie de página

Customer Experience Coordinator

ID de Puesto
488042
Publicado desde
11-Dic-2025
Organización
Digital Industries
Ámbito de trabajo
Sales
Empresa
Siemens Electronic Design Automation ULC
Nivel de experiencia
Profesional Experimentado
Tipo de jornada
Jornada completa
Modalidad de trabajo
Híbrido (remoto/oficina)
Tipo de contrato
Indefinido
Ubicación(es)
  • Saskatoon - Saskatchewan - Canadá

Siemens EDA is a global technology leader in Electronic Design Automation software. Our software tools enable companies around the world to develop highly innovative electronic products faster and more cost-effectively. Our customers use our tools to push the boundaries of technology and physics to deliver better products in the increasingly complex world of chip, board, and system design.


Position Overview

Siemens’ products are the world's leading tools for variation-aware design and characterization of standard cell, memory, and analog/RF designs.  These products are used by a wide range of top semiconductor companies to increase product competitiveness and reduce time to market.

This position is a customer-facing role responsible for successfully driving Siemens EDA products into customers’ design and verification flows. This position combines customer outreach coordination with data analysis, and strategic planning for multiple accounts.

The Customer Outreach Coordinator manages multiple customer engagements concurrently and must be very effective at customer relationships. This also involves aligning closely with Application Engineers, Account Technology Managers, and Account Managers to help them meet and exceed quotas, as they proactively manage customer accounts to success.

Responsibilities

As a Customer Outreach Coordinator, you work with account teams to drive adoption of Mentor’s Solido products.  This includes, but is not limited to, the following activities:
  • Collaborate with the Technical and Sales teams to drive forward tactical opportunities ataccounts
  • Understanding and balancing account priorities
  • Strategic customer communication coordination (such as product release announcements,customer check-ins, and event announcements)
  • Actively maintaining and managing the relationships between Mentor and our customers
  • Coordination of 1-on-1 and group training sessions for customers
  • Onsite visit coordination and follow up for Application Engineers
  • Data analytics
  • Understanding our customers’ methods, structure, and people to ensure that our customer getthe best use of our software
  • Help to establish and maintain the lines of communication with Application Engineers oncustomer feedback and requests

Job Qualifications

The successful candidate will have the following qualifications:
  • Bachelor of Arts degree and/or equivalent work experience 
  • Strong oral, and written communication skills
  • Excellent organizational and time management skills
  • Track record of exceptional customer relationships

This position will be subject to U.S. export control requirements under the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR).  Employment is contingent on either verifying the U.S. Person status or obtaining any necessary export license.  

Why us?

Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software.

A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow!

Siemens Software. Transform the Everyday

#LI-EDA

#LI-HYBRID


Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.

Siemens s’engage à créer un environnement diversifié et est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Sur demande, Siemens Canada prendra des mesures d’accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.

En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.