We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation - helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential.

As Siemens Digital Industries Software adapts to a hybrid working model, the Workplace Experience Coordinator will ensure a top-notch experience for employees and visitors at our offices. This role focuses on maintaining high-quality office spaces, organizing engaging events to encourage office attendance, and fostering team building and employee engagement. The Workplace Experience Coordinator will build strong relationships with office users and manage office services effectively. Acting as the ‘voice and ear’ of local users, you’ll be key in achieving these objectives at your assigned location(s).

Key Responsibilities:

• Reports to Regional Operations Manager.
• Manage office reception desk, incl. related receptionist tasks (if applicable at local site).
• Plan, communicate, coordinate, and implement global employee engagement program initiatives at local office.
• Primary office contact – ‘voice and ear’ of the local office and remote office if applicable: Work with local management or business leadership (including VP if local); and adapt initiatives to local needs; Measure employee engagement and satisfaction, through occupancy reports, room bookings, ServiceNow ticket surveys.
• Track Facilities budget, raise FRPs (Facilities Request to Purchase), submit good receipts, and approve invoices related to facility operations and engagement activities. 
• Escalate ongoing issues in the office to DI SW EHS&FEP organization.
• Participate in quarterly meetings to review and discuss any quality or service concerns.
• Manage Vendors/Contractors scope and service level agreements related to operation.
• Support and implement local employee Health & Safety program.
• Manage service ticket requests.
• Support the role-out of new technologies, e.g. Visitor Management System, Audio-Visual Systems and occupancy sensors.
• Point of contact for critical events – security, EHS, fire, power, or related.
• Coordinate maintenance work with SRE (planned and reactive maintenance; electrical, plumbing, coffee machines etc.).
• Coordinate renovations and updates of buildings and grounds.
• Maintain asset register of Facilities inventory.
• Maintain key inventory.
• Access Control Admin depending on site system.
• Arrange courier dispatches and deliveries.
• Maintain conference rooms setup and clean up after meetings/events.
• Monitor cleanliness and safety of the building, escalating as needed.
• Support business with PO creation.

Qualifications:

• Proven experience in a similar role.
• Certification or higher in Facilities management, business management or a related Field.
• Requires a positive, professional approach and the ability to perform tasks with minimal direction and guidance. 
• Self-motivated and a willingness to help.
• Customer focused mindset – demonstration of excellent customer service skills that are  proactive, convenient and personalized.
• Conflict resolution, negotiation, interpersonal and customer interfacing skills required.
• Proficient with Microsoft applications (Outlook, Teams, Excel, PowerPoint etc.).
• Strong written and verbal English communication skills.
• Ability to establish sense of community with employees.
• Well organized, with ability to plan, multitask, monitor, follow up and report.
• Ability to work in a team.

Working at Siemens Digital Industries Software

Why us?

Working at Siemens Digital Industries Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Siemens Software. Transform the Everyday

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