- Pune - Maharashtra - India
Service Owner - PAN
Hello Visionary,
We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.
We are looking for job title : Service Owner -PAN
You’ll create impact by
- Lead end-to-end service delivery, performance, quality, and continuous improvement across factory and production environments.
- Ensure OT services run optimally and securely, aligned with business, compliance, and cybersecurity requirements.
- Define and evolve the service vision, strategy, and roadmap aligned to factory and business priorities.
- Lead all aspects of uptime, SLAs, KPIs, and service quality to meet agreed service outcomes.
- Align OT service architecture with target state and enterprise standards.
- Implement ITIL processes across request, incident, problem, and change management in OT environments.
- Coordinate multi-provider operations, ensuring seamless collaboration and consistent service delivery.
- Monitor performance, report on KPIs, risks, and improvements, and drive informed investment decisions.
You’re excited to build on your existing expertise, including
- Apply solid grasp of IT and OT network technologies, including L2/L3 switching, firewalls, VLANs, routing, and segmentation.
- Experience (10+ years) with large‑scale network transformations or factory modernization projects.
- Deliver large-scale network transformations or factory modernization initiatives with measurable outcomes.
- Use ITIL processes deeply to handle service lifecycle and operational excellence.
- Analyze sophisticated technical environments and translate insights into practical service improvements.
- Manage stakeholders across IT, OT, cybersecurity, factory operations, and service providers.
- Communicate clearly in English and collaborate optimally in multi-provider environments.
Join us and be yourself!
This role is based in Pune, where you’ll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.
We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.
We’re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us shape tomorrow.
Find out more about Siemens careers at: www.siemens.com/careers
Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds