Sales Operations Specialist

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers through the combination of the real and digital worlds, helping improve how we live, work, and move today and for the next generation! We know that the only way a business thrive is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you? 

Transform the everyday with us!

This role supports the Automation Digital Business Development functions within the Siemens DI Industrial Automation Organization. This role will apply the Opportunity to Order (O2O) understanding with specific knowledge and skills to complete a wide range of complex and varied tasks. The role will typically operate under supervision, however, will perform his/her tasks independently.

We are looking for a Sales Operations Specialist. This role is remote and can be located anywhere in the eastern or central timezones of the United States.

You’ll make an impact by:

• Creation and management of in-bound lead process and distribution of leads to team

• Collaborating with Marketing to refine lead qualification criteria

• Develop tracking process to monitor outside sales and/or distributor partners to track an opportunity to close.

• Conducting research and gathering contact information from ZoomInfo and other tools

• Creation of records in SieSales (Salesforce) and Outreach

• Building and maintaining reports; collaborating with IT and Sales Excellence to enhance existing systems 

• Team expert in all tools – Outreach, SieSales, Zoom, Sales Navigator etc

• Train new employees on tools and processes

• Developing and updating training materials

• Reviewing formal contact request forms and responding promptly to inquiries

• Understands company processes and policies related to sales.

• Provides support to Account Development Rep team in campaign execution.

• Works with Manager to help improve processes and tools.

• Managing small projects and additional responsibilities as needed

You’ll win us over by having the following qualifications:

Basic Qualifications:

• Bachelors degree required
• 2+ years of prior inside sales required.
• Prior professional familiarity working with leads. 
• Highly organized and can multi-task
• Reporting/forecast process; training/knowledge transfer to internal/external; process improvement engagement as an active participant
• Works well on a team and has strong communication skills.
• Applies acquired job skills and company policies and procedures to complete assigned tasks. Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practices.
• Complex analysis of policy, workflows, process and system tools and transactions to facilitate timely and accurate transactions that comply with prevailing policy and process guidelines.
• Reporting/forecast process; training/knowledge transfer to internal/external; process improvement engagement as an active participant.

Preferred Qualifications:

• Proficient in using CRM systems (Salesforce) and Outreach
• Direct selling experience preferred but not required.
• Prior experience building business reports
• Prior experience building KPIs

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Learn more about Siemens here.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

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