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Manager- Customer Service/Operations - SFS COF

ID de l'offre
482790
Publié depuis
24-Oct-2025
Organisation
Services financiers Siemens
Domaine d'activité
Services aux clients
Entreprise
Siemens Financial Services Private Limited
Niveau d'expérience
Débutant
Type de poste
Temps plein
Modalités de travail
Au bureau / sur site uniquement
Type de contrat
Contrat à durée indéterminée (CDI)
Lieu
  • Thane - Maharashtra - Inde
Job Description: - 


1. Deal document checking, completion and maintenance of accuracy in the customer documents and ensure accuracy of data in Odessa system
2. In depth understanding of various financial products like loans, leases and other trade finance products. 
3. Good understanding of documentation for Letter of Credit, TT and Forex payments. Closure of BOEs with Bank on a timely basis.
4. Tracking of PDDs and reporting on a fortnightly basis. Due escalations as necessary
5. Scanning & maintenance of customer documents within 7 days of deal settlement. Ensure the customer communications are made per accepted timelines i.e. welcome letters etc. are sent within 7 days 
6. Audit responsibilities pertaining to contract files
7. Charge creation with ROC for Private & Public limited companies and ensuring collection of expenses incurred from customers
8. Publishing of MIS in the region
9. Work closely with the risk team to ensure completeness of the transactions.


Experience:
1. Candidate with experience of 5 to 8 years from financial services, banking or BPO industry. Preferred from asset-based finance background
2. Should be a team player
3. Good communication skills. Both verbal and written. 
4. Education qualification: CA/ Inter CA/ ICWA/ MBA/MCOM/ BCOM
5. Right attitude and willingness to learn is very important
6. Position is based out of Gurgaon/Mumbai/Bangalore (flexible at this point)
7. Have a digital mindset.