Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives.  

Transform the everyday with us!

Our Systems & Service Specialists perform assigned tasks on automation systems. Tasks include installation, startup, and commissioning of building automation system equipment that has been newly installed and supports the verification of the system database and programming, ensuring consistency with the scope of work and sequence of operations as well as service agreement maintenance, projects, and on-call (time and material) service. They respond to emergency service calls as directed during regularly scheduled hours and after hours as needed. Our Systems & Service Specialists are the face of Siemens, and your expertise and regular interaction with the customer will help them save energy and money, as well as create a more sustainable future for our environment.   

As a Systems & Service Specialist, you will:  

• Execute digitalization and standard service operations strategies
• Work with multiple internal service team members including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel
• Follow safety requirements as outlined by Siemens and customers and successfully complete assigned training as outlined in the training path
• Follow mandatory policies, procedures, and standards, may coordinate with contractors on job sites, maintains tools and test equipment
• Support after hours during on-call rotation, responds to service calls (emergency and on-site) as assigned. Perform repairs as directed on all automation system types. Adhere to local, corporate, and OSHA safety policies and procedures. Ability to work in a team environment providing dedicated support to our customers.
• Be responsible for completing service ticket documentation per the policy, follow and maintain preventive maintenance schedules
• Maintain complete and accurate documentation of services performed and generates reports within Siemens tools
• Provide instructions to customer personnel regarding proper system operations and assists with training
• Identify and report system discrepancies, suggest system upgrade opportunities, and may assist in pricing of repairs and upgrades to existing agreement and performs system checkout and startup on projects
• Participate in job site final walk and/or final completion for systems-to-service turnover on assigned jobs performs other duties as assigned
• Commission new distributed digital control systems on construction sites within planned timelines. Document commissioning details; communicate deficiencies and progress. Plan work with Lead Technician, and Team Leader. 
• Network technologies: Assist with data back-up from data servers and the creation of automated back-up procedures. Support troubleshooting and resolution of inconsistencies in the functions or sequence of operations. Assist with the set-up and configuration of PC workstations and user interfaces. 
• Support the confirmation of proper network performance. 
• Operational testing, verification, and acceptance: Run routine reports to review system operation. Participate in final inspection and testing. Support customer acceptance. Assist with customer training on system operations. 
• Complete and submit routine written reports. Provide plans and control system documents to engineering for as-built drawings. 
• Work overtime when needed (Compressed schedule performance can be a factor and will require extended hours to meet commitments)
• Work rotational on-call and/or minimal overnight travel
• Project site communication and coordination: May support others in the scheduling of trade contractors to coordinate startup services. Submit accurate time and expense reports. 

You will make an impact with these qualifications:  

Basic Qualifications:  

• 1+ years of experience installing and servicing electronic control or HVAC equipment 
• Electro-mechanical experience (either in a previous role or through education) and user PC/software skill 
• On-the-job experience reading, understanding, and interpreting design and construction documents 
• Ability and willingness to work in a variety of circumstances, including climbing ladders, scaffolds, and high lift equipment, working in ducts, crawl spaces, roofs, basements, above ceilings, and in various conditions
• Must be able and willing to use hand tools, laptop, email, smartphone, and tablet as well as able to carry and move equipment and tools weighing up to 50 pounds unassisted
• Experience with Microsoft Office (Word, Excel, and Outlook) 
• Ability and willingness to work overtime as needed
• Must be 18 years of age and possess a valid driver's license with limited violations 
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

Preferred Qualifications:

• High school diploma or state-recognized GED; Associate or Bachelor’s degree in electronics, mechanical engineering, or related 
• Specialized skill training/certification 
• Knowledge of building automation systems, PLCs, HVAC, electrical concepts, and building operations 
• Engineering and programming (PLC or BMS) background 
• Knowledge of building system communication protocols (BACnet, Modbus, TCP/IP)

Ready to create your own journey? Join us today.

About Siemens: 

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.  

Our Commitment to Equity and Inclusion in our Diverse Global Workforce

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us. #LI-TAG #Zone6-EREF Hvac controls, building controls, building automation, programming, field technician, heating, ventilation, air conditioning, direct digital control, apogee, desigo, modbus, tridium, Niagara, alerton, controls, commissioning, lonworks, bacnet, ddc, bau, bms, building management, mechanical systems, system integration