Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrive is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Transform the everyday with us  

About Smart Infrastructure – Electrification and Automation:

The Electrification and Automation (EA) Business Unit offers the full range of energy distribution systems and solutions for all markets and through all sales channels. We provide reliable power distribution grids of today while investing into our Future Grids portfolio and applications to create the power distribution grid of the future. Our comprehensive portfolio meets the growing technical requirements of today’s and tomorrow’s power grid!

As we expand our operations with the opening of our new Customer Experience Center (CEC) in Wendell, NC, we are excited to bring new opportunities and value to our employees and customers. This role will also be a member of our Power Academy team, which is dedicated to providing top-notch product and technology training,enabling them to work effectively, skillfully, and safely on the job.

We are looking for an Customer Experience Center Receptionist. This position will be based in Wendell, NC.

We seek a welcoming and professional CEC and Power Academy Receptionist. You will be visitors' first point of contact, creating a top-tier experience from the moment they arrive. Your responsibilities will include ensuring a polished, welcoming environment, managing front desk operations, and coordinating with the Power Academy team to support training and events. You will be pivotal in maintaining a high standard of service and operational efficiency.

Roles & Responsibilities

• Greeting and Welcoming: Serve as the primary point of contact for visitors, clients, and employees, offering a professional, friendly, and engaging welcome.
• Customer Service: Provide exceptional assistance and information to all guests and employees, ensuring responsiveness and professionalism in all interactions.
• Coordination: Work closely with the Power Academy Learning Coordinator to manage daily needs, including event and training support.
• Administrative Support:Assist with a variety of administrative tasks and special projects as needed.
• Reception Management: Oversee the reception and CEC area, ensuring it remains clean, organized, and stocked with beverages, snacks, and company swag.
• Office Operations: Proactively address office needs such as maintenance requests, catering coordination, and meeting space arrangements.
• Protocol Adherence: Implement and uphold office protocols, including visitor check-in/check-out and security measures.
• Problem Solving: Take a proactive approach to identify and resolve potential issues, seeking out necessary resources and support.

Key Skills Required:

• Professional and responsive via email, chat, phone, and in-person. 
• Exceptional interpersonal and communication skills, both written and verbal.
• Maintain a positive, dependable, and accountable demeanor.
• Demonstrate a strong work ethic and proactive approach to maintaining a pleasant office atmosphere.
• Present a polished and professional appearance. 
• Strong organizational and time management skills to handle multiple events simultaneously.
• Detail-oriented with a focus on delivering high-quality communications, materials, and service.
• Remain adaptable and flexible in the face of unfamiliar or changing situations.
• Ability to work independently with initiative, ensuring timely completion of tasks and transparent communication.

You’ll win us over by having the following qualifications:

Basic Qualifications:

• At least 2 years experience in a similar position and an Associate's degree, or at least 5 years experience in a similar position and a HS diploma.

Preferred Qualifications:

• Familiar with Siemens

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Learn more about Siemens here.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

#MFGWendell