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Order Management Program Manager - Microsoft Dynamics

ID de l'offre
488966
Publié depuis
07-Jan-2026
Organisation
Infrastructure intelligente
Domaine d'activité
Gestion de la chaîne d’approvisionnement – Approvisionnement / Logistique de la chaîne d’approvisionnement
Entreprise
Siemens Industry, Inc.
Niveau d'expérience
Expérimenté
Type de poste
Temps plein
Modalités de travail
Au bureau / sur site uniquement
Type de contrat
Contrat à durée indéterminée (CDI)
Lieu
  • Harleysville - Pennsylvania - États-Unis d'Amérique
  • Morristown - New Jersey - États-Unis d'Amérique
  • Rockaway - New Jersey - États-Unis d'Amérique
The Order Management Program Manager is a pivotal role in our organization's journey toward supply chain logistics transformation and operational excellence. The Order Management Program Manager for Microsoft Dynamics – (BuyNow) is responsible for the country-level ownership, governance, and continuous improvement of the BuyNow Microsoft Dynamics Order Management tool.

Reporting to the Director of Supply Chain Logistics, the Order Management Program Manager ensures the effective integration and day-to-day operation of BuyNow supporting Order Management and Procurement processes. The position combines strong system ownership with process documentation, user enablement, and continuous improvement to support the operational and digital transformation of the U.S. SI B Logistics organization.

The Order Management Program Manager, partners closely with operations, procurement, IT, and global program teams to standardize processes, improve data accuracy, drive adoption, and ensure that tools enable — not disrupt — business execution

This position is offered as a hybrid role, combining the flexibility of remote work with the benefits of in-person collaboration. 

Key Responsibilities


Microsoft Dynamics - (BuyNow) System Ownership & Governance

  • Serve as the local system owner for SAP, Microsoft Dynamics - (BuyNow), and logistics-related digital tools.
  • Ensure consistent and correct use of systems across Order Management, Operations, and Procurement.
  • Maintain system access and permissions, partnering with IT and regional governance teams.
  • Monitor data quality, transactional accuracy, and process adherence.
  • Identify system issues, trends, or gaps and partner with global/IT teams to drive resolution or enhancements.

SAP & Microsoft Dynamics Integration Support

  • Act as the country lead for ongoing SAP: Microsoft Dynamics – (BuyNow) integration efforts.
  • Support system releases, upgrades, and enhancements through structured UAT, regression, and pilot testing.
  • Document operational impact assessments for system or process changes.
  • Provide structured feedback to global programs and IT teams to ensure integration meets operational needs.
  • Ensure system-to-system data flows (materials, orders, confirmations, track & trace, receipts) operate accurately and consistently.

Process Mapping, Standardization & Documentation

  • Document end-to-end order management and logistics processes supported by Microsoft Dynamics - (BuyNow) and SAP.
  • Create and maintain SOPs, process maps, RACIs, and work instructions aligned with regional and global standards.
  • Identify process gaps, inefficiencies, or inconsistencies and partner with business owners to redesign workflows.
  • Make certain documented processes are scalable, repeatable, compliant, and accessible to operational teams.

Operational Enablement & User Support

  • Serve as the first point of contact for country-level questions related to Microsoft Dynamics - (BuyNow) usage and related integrations.
  • Deliver training, coaching, and refresher sessions to drive strong user adoption and confidence.
  • Troubleshoot issues, distinguish between user errors and system defects, and escalate appropriately.
  • Support onboarding of new employees through structured tools and process training.

Change Management & Transformation Support

  • Act as a change champion supporting adoption of new tools, enhancements, and process updates.
  • Communicate system and process changes clearly, proactively, and in business-friendly language.
  • Support local readiness activities for broader transformation initiatives driven by regional or global teams.
  • Gather end-user feedback to inform improvement plans and influence the Microsoft Dynamics – (BuyNow) roadmap.
  • Facilitate training sessions, roadshows, and user forums to support continuous learning.
 

Reporting & Continuous Improvement

  • Track and report performance metrics including system usage, compliance, data accuracy, and cycle times.
  • Conduct periodic reviews with operations teams to identify improvement opportunities.
  • Recommend enhancements that simplify work, improve accuracy, or strengthen tool adoption.
  • Support digitization efforts by identifying processes suitable for minor automations, system enhancements, or workflow improvements (without leading full AI/RPA development).

Digital Transformation & Automation Support

  • Support the identification and implementation of digitization opportunities that improve efficiency and simplify workflows.
  • Partner with IT and digital teams on workflow automation and system enhancements (e.g., confirmations, Goods Receipts, PO updates, inventory transactions).
  • Support — but do not independently own — automation initiatives, ensuring solutions are stable, practical, and aligned with operational needs.
  • Contribute to integration projects and enhancements across SAP, Microsoft Dynamics, (Microsoft Dynamics) - BuyNow, and related tools.

Basic Qualifications:

  • Bachelor’s degree in Supply Chain, Business, IT, Industrial Engineering, or related field.
  • 5+ years of experience in logistics operations, system management, or supply chain process roles.
  • Demonstrated experience supporting large-scale, complex Microsoft Dynamics environments.
  • Experience supporting tool implementations, enhancements, or enterprise system rollouts.
  • Familiarity with process mapping and documentation tools (e.g., Visio, Lucidchart, Miro).
  • Strong analytical skills with attention to detail and data integrity.
  • Excellent communication skills with the ability to engage both technical and operational teams.

Preferred Knowledge, Skills, and Experience 

  • System & Integration Expertise
  • Process Discipline & Documentation
  • Operational Enablement Mindset
  • Change & Adoption Leadership
  • Cross-Functional Collaboration
  • Continuous Improvement Orientation
  • Strong working knowledge of SAP (MM/WM/SD) and system integrations.

Ready to create your own journey? Join us today.


About Siemens: 

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

#LI-TAG, #LI-CODYR, SAP, Microsoft Dynamics, Business, IT, Supply Chain, Systems and Integrations, Documentation, System Integration, Visio, Lucidhart, Miro


You’ll Benefit From
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is 80,396.00 - 137,822.00 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Déclaration d’égalité des chances en matière d’emploi
Siemens est un employeur garantissant l’égalité des chances, qui promeut l’inclusion sur le lieu de travail. Tous les candidats qualifiés seront examinés pour un emploi sans distinction de race, couleur, croyance, religion, origine nationale, statut de citoyenneté, ascendance, sexe, âge, handicap physique ou mental sans lien avec les capacités, statut marital, responsabilités familiales, grossesse, informations génétiques, orientation sexuelle, expression ou identité de genre, transidentité, stéréotypes liés au sexe, statut de protection, statut d’ancien combattant ou militaire protégé, ou encore en cas de libération défavorable du service militaire, ainsi que toute autre catégorie protégée par la législation fédérale, étatique ou locale. 


L’égalité des chances est la loi
Les candidats et employés sont protégés contre toute discrimination fondée sur la race, la couleur, la religion, le sexe, l’origine nationale ou toute autre caractéristique protégée par la loi fédérale ou toute autre législation applicable. 


Aménagements raisonnables
Si vous avez besoin d’un aménagement raisonnable pour compléter une candidature, participer à un entretien, passer des tests de pré-embauche ou tout autre étape du processus de sélection, veuillez remplir le formulaire prévu à cet effet en cliquant sur ce lien formulaire d’aménagement pour les personnes en situation de handicap. Si vous ne pouvez pas compléter ce formulaire, vous pouvez contacter notre équipe AskHR au 1-866-743-6367. Merci de noter que les représentants AskHR n'ont pas accès aux informations relatives à votre candidature ou à votre entretien.


Transparence des rémunérations
Siemens respecte les lois sur la transparence salariale. 


Avis de confidentialité – Californie
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Antécédents judiciaires
Les candidatures de personnes ayant un casier judiciaire ou ayant été arrêtées seront prises en compte conformément aux lois locales et étatiques en vigueur.